Madrid

What's not allowed

• Food & beverages are not allowed on this experience.
• Photography is strictly prohibited at the venue.

Accessibility

• This experience is wheelchair and pram/stroller accessible.
• Ramps, platforms, and elevators are available at the venue for easy access.
• Accessible maps and audio signage are available for this experience.
• Accessible parking spaces and public transportation options are conveniently located at the venue.
• Your guide dogs are welcome at the venue.

Additional information

• Facilities: lockers, restrooms, and a cloak room.
• Your ticket lets you skip the ‘ticket’ lines and not the security lines.
• If your ticket includes an audio guide that must be accessed via an app, iPhone users must be on iOS 18 or later to download the app.
• The audio guide is available on the Prado Guide app. Instructions to download will be shared with your ticket. Do bring your own headphones.
• The museum remains closed on January 1, May 1, and December 25.
• Some sections in the museum may be closed at the last minute at the authorities’ discretion.

Inclusions #

• Timed entry to the Prado Museum

• Access to all permanent and temporary exhibitions

• Exclusive digital guidebook covering highlights, local tips & nearby landmarks (as per option selected)

• Guided tour in English (as per option selected)

• Digital audio guide in Spanish, English, French, Italian, German, Japanese, Chinese, Korean, Portuguese, and Russian (as per option selected)

Exclusions #

• Souvenirs

• Food & drinks

• Transport

Soak in the Prado Museum's massive collection with the expertise of a guide in your language.

• Everything you get: Skip the ticketing line as you enter the Prado Museum on a guided tour in a language of your choice.
• Why choose this: Helps navigate one of the world's largest art collections (8,000 plus works of art!) efficiently through a structured route, with key insights into centuries-old art from some of Europe’s most famed artists.
• Upgrades: Upgrade your ticket to choose a bilingual guided tour in both Spanish & English.

Inclusions #

• Entry to the Prado Museum
• Guided tour of the Prado Museum
• Monolingual or bilingual guided tour (based on option selected)
• Guided tour in English, Spanish, French, or Italian

Exclusions #

• Souvenirs
• Food & drinks
• Audio guides
• Transport

Unlock three world-class museums in Madrid’s Golden Triangle while saving money with one pass.

• Everything you get: Skip-the-line entry to the permanent collections at the Prado, Reina Sofía, and Thyssen museums, plus access to select temporary exhibitions at Prado and Reina Sofía. Discover masterpieces by Velázquez, Goya, Picasso, Dalí, and more at your own pace. Your pass is valid for a full year from purchase.
• Why choose this: With one flexible pass, save up to 20%, and enjoy easy access as all three museums are within walking distance.

Inclusions #

• Skip-the-line entry to Thyssen-Bornemisza National Museum, Prado Museum, Reina Sofía Center

• Access to the permanent collection at all three museums

• Access to some temporary exhibitions at the Prado Museum and Reina Sofía Center

Exclusions #

• Temporary exhibition at the Thyssen Museum

What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Have your smartphone with the digital ticket ready to present at each museum.

What's not allowed

• Tripods, selfie sticks, and flash photography are prohibited at all three museums.
• Food & drinks are not allowed inside all three museums. Each has a few dining options if you want to grab a bite.

Accessibility

• All three venues are wheelchair-accessible.
• Guide dogs and emotional support animals are allowed, subject to a valid medical certificate.

Additional information

• Your Art Walk Pass is valid for one year from the date of purchase. However, keep in mind that you can only enter each museum once.
• All children aged 12 and under must be accompanied by an adult at all times.
• Show your smartphone ticket at each museum; at Thyssen, enter directly, while at Prado and Reina Sofía, you must exchange your voucher at the designated ticket offices.

Save time and money with seamless access to Madrid’s top art museum and royal residence.

• Everything you get at Royal Palace of Madrid: Enjoy skip-the-line entry into Spain’s official royal residence and explore grand staircases, lavish ceremonial rooms, frescoed halls, and historic treasures like the Armory and Crown Room with complete freedom.
• Everything you get at Museo del Prado: Access the Prado’s world-class collection at your own pace with flexible entry. Discover masterpieces by Velázquez, Goya, Titian, and Rubens with extended validity giving you freedom to enter any time during operating hours.
• Why choose this combo: Cover Madrid’s two cultural icons in one cost-effective, time-saving package with complete flexibility.

Inclusions #

Royal Palace of Madrid

• Skip-the-line entry to the Royal Palace of Madrid
• Access to the Grand Staircase, Royal Library, Royal Armory, Crown Room & main halls

Museo del Prado

• Timed entry to Museo del Prado
• Access to permanent collections

Exclusions #

• Hotel transfers
• Food and drinks

Royal Palace of Madrid What’s not allowed

• Photography and videography are strictly prohibited inside the palace. Food, drinks, and large bags are also not allowed.

Accessibility

• The Royal Palace is wheelchair and stroller accessible.

Additional information

• Some sections operate on timed entry and may be closed for official events. Mobile phones must remain on silent mode during your visit.

Prado Museum What to bring

• Carry a valid photo ID matching the name on your booking.

What’s not allowed

• Food, beverages, flash photography, and tripods are not permitted inside the museum.

Accessibility

• The Prado Museum is wheelchair and stroller accessible.

Additional information

• Entry is only permitted up to 30 minutes before closing time, and certain rooms may close without prior notice. Free entry hours apply from Mon–Sat: 6pm–8pm and Sun & holidays: 5pm–7pm.

What's not allowed

Prado Museum

• Food & beverages are not allowed on this experience.
• Due to venue restrictions, pets cannot tag along for this experience.
• Photography is strictly prohibited at the venue.

Royal Palace of Madrid

• The Royal Palace doesn’t have any baggage storage facilities, so avoid carrying any items you might have to leave behind.

Accessibility

Prado Museum

• This experience is wheelchair and pram/stroller accessible.
• Your guide dogs are welcome at the venue.

Royal Palace of Madrid

• This experience is accessible to wheelchair and pram/stroller users.
• For your convenience, guide dogs are welcome to join you.

Additional information

Prado Museum

• Some sections in the museum may be closed at the last minute at the authorities’ discretion.
• Your ticket lets you skip the ‘ticket’ lines and not the security lines.

Royal Palace of Madrid

• Your ticket lets you skip the ‘ticket’ lines and not the security lines.
• Your smartphone must remain on silent during your visit to the Royal Palace of Madrid.

Inclusions #

• Skip-the-line entry to the Prado Museum and the Royal Palace of Madrid

• Guided tour of the Prado Museum and the Royal Palace of Madrid

• English or Spanish-speaking guide (as per option selected)

• One-hour guided walk from the Royal Palace to the Prado Museum

• A maximum of 16 guests per group

• Radio guide system

Exclusions #

• Souvenirs

• Food & drinks

• Transport

• Audio guide