Guided tours in Madrid

Explore the 83,000+ seater home base of Real Madrid at your own pace.

• Everything you get: Timed entry ticket to the Santiago Bernabéu Stadium and Real Madrid Museum, access to players’ tunnel, locker room, all the interactive exhibits, and exclusive areas in the museum, all of which offer a deep dive into the club’s history.
• Why choose this: Experience the home of Real Madrid at your own pace, with direct access to the stadium and museum—perfect for football fans.
• Upgrades: Enjoy an English or Spanish guided tour of the stadium and museum for lesser-known insights into Real Madrid and its home base.

Inclusions #

• Timed entry to the Santiago Bernabéu Stadium

• Entry to the Real Madrid Museum

• English or Spanish guided tour of the stadium and museum (as per option selected)

• Radio guide system (as per option selected)

Exclusions #

• Guided tour

• Transportation

• Food & drinks

What to bring

• Wear a pair of comfortable shoes as covering the stadium and museum involves a fair bit of walking and climbing stairs.
• Don’t forget to bring your phone fully charged or a camera if you want to capture pictures at the stadium and museum (for personal use alone).

What’s not allowed

• Pets are not allowed at the stadium or the museum.
• Outside food and drinks are not permitted inside the stadium or the museum.
• Carrying large suitcases is prohibited, as there is no facility to store them during your tour.
• Entering the museum under the influence of any substance is prohibited.
• Smoking, drinking, carrying drones, selfie sticks, and tripods is prohibited.

Accessibility

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Additional information

• Your timed entry tickets are only valid for the time and day you’ve chosen while making your booking. Do make sure to arrive within your chosen time slot.
• Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, and on the Real Madrid website.
• On match days, you can access the museum and the panoramic view of the stadium up to 5.5 hours before kickoff.
• If you choose the upgrade, keep in mind that the tour will be monolingual—make sure you choose a tour in the right language!
• Children under the age of 5 can enter for free and must be accompanied by an adult.

Inclusions #

• Guided tour of the Royal Palace of Madrid with skip-the-line entry

• Private guided tour of the Royal Palace of Madrid with skip-the-line entry (as per option selected)

• Expert English, Spanish, French, or Italian-speaking guide (as per option selected)

Exclusions #

• Headphones

Explore Spain's second-largest football stadium with an expert monolingual or bilingual guide.

• Everything you get: A guided tour of Santiago Bernabéu Stadium and the Real Madrid Museum, an expert monolingual English or Spanish-speaking guide, access to the VIP areas, stands, all the exhibits at the museum, and the club’s official merchandise store.
• Why choose this: Experience the Santiago Bernabéu Stadium through the eyes of an expert, with insider stories and access to areas most visitors miss.
• Upgrades: Enjoy a bilingual guided tour of the stadium and museum in both English and Spanish.

Inclusions #

• Guided tour of Santiago Bernabéu Stadium

• Guided tour of the Real Madrid Museum

• Expert English, Spanish, or bilingual guide (as per option selected)

Exclusions #

• Audio guide

• Transporation

• Food & drinks

What to bring

• Wear a pair of comfortable shoes as covering the stadium and museum involves a fair bit of walking and climbing stairs.
• Don’t forget to bring your phone fully charged or a camera if you want to capture pictures at the stadium and museum (for personal use alone).

What’s not allowed

• Pets are not allowed at the stadium or the museum.
• Outside food and drinks are not permitted inside the stadium or the museum.
• Carrying large suitcases is prohibited, as there is no facility to store them during your tour.
• Entering the museum under the influence of any substance is prohibited.
• Smoking, drinking, carrying drones, selfie sticks, and tripods is prohibited.

Accessibility

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Additional information

• Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
• Due to security reasons, the stadium doesn’t have any storage facilities for luggage, wheelchairs, and so on.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, or on the Real Madrid website.
• On match days, you can access the museum and the panoramic view of the stadium up to 5.5 hours before kickoff.
• You cannot access the stadium’s field during the tour.
• Children under the age of 5 can enter for free and must be accompanied by an adult.

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• Starting point: Plaza Las Ventas
• Toledo

Walk the narrow historic streets and pass by gems like the Monastery of San Juan de los Reyes. Upgrade to add on tickets to the majestic Toledo Cathedral.

• Segovia

The enchanting city of Segovia welcomes you with its ingenious Roman Aqueduct. Upgrade to add on tickets to the iconic Alcázar.

• End point: Plaza Las Ventas

Inclusions #

• Full-day tour of Toledo and Segovia

• Expert English or Spanish-speaking guide (as per option selected)

• Round-trip transfers in AC bus

• Pickup from Madrid

• Entry to: Toledo Cathedral and Alcázar of Segovia (as per option selected)

Exclusions #

• Lunch and beverages

• Hotel pick-up and drop-off

Soak in the Prado Museum's massive collection with the expertise of a guide in your language.

• Everything you get: Skip the ticketing line as you enter the Prado Museum on a guided tour in a language of your choice.
• Why choose this: Helps navigate one of the world's largest art collections (8,000 plus works of art!) efficiently through a structured route, with key insights into centuries-old art from some of Europe’s most famed artists.
• Upgrades: Upgrade your ticket to choose a bilingual guided tour in both Spanish & English.

Inclusions #

• Entry to the Prado Museum
• Guided tour of the Prado Museum
• Monolingual or bilingual guided tour (based on option selected)
• Guided tour in English, Spanish, French, or Italian

Exclusions #

• Souvenirs
• Food & drinks
• Audio guides
• Transport

Deep dive into Toledo! This tour packs art, history, culture and landmarks in a single day.

• Day out: Discover how Toledo became the ‘City of Three Cultures’ alongside a guide and visit its top sites!
• You'll get: A closer look into Toledo with a roundtrip AC bus from Madrid, a savvy guide, and a walk through medieval streets. Follow your guide to the Santa María la Blanca, San Juan de los Reyes & Santo Tomé Church, plus get free time to wander at your own pace!
• Toledo: Wander city squares, pass Moorish arches, and admire Gothic monasteries in a city that feels like a living, open-air museum!
• Upgrades: Go for a budget walking tour of Toledo or sign up for an indepth city guided tour with tickets to Toledo Cathedral.

Inclusions #

• Full-day tour of Toledo

• Expert English or Spanish-speaking guide (as per option selected)

• Round-trip transfers in an AC Coach

• Pick-up from Madrid

• Entry to Toledo Cathedral (as per option selected)

• Guided tour with entry: Santa Maria la Blanca, San Juan de los Reyes, and Santo Tomé Church (as per option selected)

Exclusions #

• Lunch and beverages

• Hotel pick-up and drop-off

What to bring

• It's recommended to wear comfortable shoes as this experience involves a fair amount of walking.

What's not allowed

• Photography and filming are strictly not allowed inside the exhibitions of any monuments.

Accessibility

• The tour is not wheelchair accessible, the streets of Toledo are narrow and paved. People with mobility impairments may have difficulties accessing some parts of the city.

Additional information

• The tour’s start point is in central Madrid, making it easily accessible by public transport.
• Infants aged 5 years and under can join for free, provided they sit on your lap.
• The itinerary of this tour is subject to change.
• Reach the meeting point 15 minutes prior to the scheduled visit for a seamless experience.

If you are short on time, book this half-day tour and see the best of Toledo in 6 hours.

• Day out: Escape the bustle of Madrid to tour the closest UNESCO-listed city, Toledo, and unravel its complex history!
• You'll get: No stress, no complicated planning—just a comfy ride to Toledo, a guide who dishes out juicy local secrets, and a peek at the intricate art of Damascene metalwork. The best of all? You get free time to explore, shop, and soak it all in!
• Toledo: Stroll the cobblestone streets of the Jewish quarter, admire Moorish arches, and get lost in medieval squares with your guide.
• Upgrades: Add a guided tour of Toledo Cathedral to explore why it took nearly 300 years to construct.

Inclusions #

• Half-day tour of Toledo

• Expert English or Spanish-speaking guide (as per option selected)

• Round-trip AC transfers from Madrid

• Entry to Toledo Cathedral (as per option selected)

Exclusions #

• Lunch and beverages

• Hotel pick-up and drop-off

What to bring

• It's recommended to wear comfortable shoes as this experience involves a fair amount of walking.
• Bring your car seats for the little ones. This is mandatory if you are traveling with tots.

What's not allowed

• Photography and filming are strictly not allowed inside the exhibitions of any monuments.
• Leave your furry friends behind, this experience doesn't allow pets onboard.

Accessibility

• The tour is not wheelchair accessible, the streets of Toledo are narrow and paved. People with mobility impairments may have difficulties accessing some parts of the city.

Additional information

• The tour’s start point is in central Madrid, making it easily accessible by public transport.
• Infants aged 5 years and under can join for free, provided they sit on your lap.
• The itinerary of this tour is subject to change.

What's not allowed

Prado Museum

• Food & beverages are not allowed on this experience.
• Due to venue restrictions, pets cannot tag along for this experience.
• Photography is strictly prohibited at the venue.

Royal Palace of Madrid

• The Royal Palace doesn’t have any baggage storage facilities, so avoid carrying any items you might have to leave behind.

Accessibility

Prado Museum

• This experience is wheelchair and pram/stroller accessible.
• Your guide dogs are welcome at the venue.

Royal Palace of Madrid

• This experience is accessible to wheelchair and pram/stroller users.
• For your convenience, guide dogs are welcome to join you.

Additional information

Prado Museum

• Some sections in the museum may be closed at the last minute at the authorities’ discretion.
• Your ticket lets you skip the ‘ticket’ lines and not the security lines.

Royal Palace of Madrid

• Your ticket lets you skip the ‘ticket’ lines and not the security lines.
• Your smartphone must remain on silent during your visit to the Royal Palace of Madrid.

Inclusions #

• Skip-the-line entry to the Prado Museum and the Royal Palace of Madrid

• Guided tour of the Prado Museum and the Royal Palace of Madrid

• English or Spanish-speaking guide (as per option selected)

• One-hour guided walk from the Royal Palace to the Prado Museum

• Radio guide system

Exclusions #

• Souvenirs

• Food & drinks

• Transport

• Audio guide

Experience an expert-led tour of Atlético de Madrid’s home with museum access.

• Everything you get: A guided tour of the Atlético de Madrid stadium with an English or Spanish-speaking guide, entry to the Territorio Atleti museum, and a radio guide system for clear commentary throughout.
• Why choose this: Go behind the scenes in key stadium areas and pair it with interactive museum exhibits that bring the club’s story to life.

Inclusions #

• Entry and guided tour of Atlético de Madrid Stadium & museum

• Expert English or Spanish-speaking guide

• Radio guide system

What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Club members must bring their ID (or family book for minors) to access member discounts.
• Non-members must provide proof of children’s age (ID or family book) to access applicable discounts.

What’s not allowed

• Calling out to players, asking for photos with them, or requesting autographs is strictly prohibited; violation may result in exclusion from the experience without compensation.
• Late arrivals may be denied entry due to stadium security protocols; refunds are not accepted.
• Large bags, suitcases, and oversized luggage are not allowed inside the stadium for security reasons. However, the museum has lockers where you can store bags or baby strollers.
• Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises.
• Pets are not permitted, except for registered service animals.

Accessibility

• If you have mobility limitations, please contact atletitour@atleticodemadrid.com in advance to arrange your visit.
• You can carry your baby stroller into the stadium, but keep in mind that access to some areas will involve stairs.

Additional information

• The tour lasts approximately 1 hour and 30 minutes.
• The experience may be suspended or modified without prior notice for sporting or organizational reasons; if this occurs, you will be offered a ticket exchange for another day.
• During June and July, access to some parts of the stadium will be limited due to events. However, you can still access the museum.
• You can purchase a bilingual audio guide at the venue for immersive commentary on the stadium, museum, and the club's history.
• Refunds are not accepted under any circumstances.
• Club member discounts are personal and non-transferable.
• The stadium and museum tours are each one hour.

Inclusions #

• 24-hour/48-hour unlimited Hop-on Hop-off tour

• Access to Blue, Orange, and Purple routes

• Pre-recorded commentary in English, French, German, Italian, Spanish, Portuguese, Arabic, Japanese, Mandarin Chinese, and Korean

• Free Wi-Fi and wired headphones onboard

• Mobile app with a detailed map and live bus tracking

Exclusions #

• Entry to attractions

What's not allowed

• Luggage, food & beverages, smoking, and vaping are not allowed on this experience.
• Your pets are not permitted on the buses.

Accessibility

• This experience is not wheelchair and pram/stroller-accessible.
• For your convenience, guide dogs are welcome to join you.

Additional information

• The tour does not operate on Christmas (December 25).
• Local events might affect service due to road closures.