Guided tours in Madrid

Explore the 83,000+ seater home base of Real Madrid at your own pace.

• Everything you get: Timed entry ticket to the Santiago Bernabéu Stadium and Real Madrid Museum, access to players’ tunnel, locker room, all the interactive exhibits, and exclusive areas in the museum, all of which offer a deep dive into the club’s history.
• Why choose this: Experience the home of Real Madrid at your own pace, with direct access to the stadium and museum—perfect for football fans.
• Upgrades: Enjoy an English or Spanish guided tour of the stadium and museum for lesser-known insights, or choose a skip-the-line express guided tour of the stadium in Spanish.

Inclusions #

• Timed entry to the Santiago Bernabéu Stadium

• Skip-the-line entry to the Santiago Bernabéu Stadium (as per option selected)

• Entry to the Real Madrid Museum

• English or Spanish guided tour of the stadium and museum (as per option selected)

• Radio guide system (as per option selected)

Exclusions #

• Guided tour

• Transportation

• Food & drinks

What to bring

• Wear a pair of comfortable shoes as covering the stadium and museum involves a fair bit of walking and climbing stairs.
• Don’t forget to bring your phone fully charged or a camera if you want to capture pictures at the stadium and museum (for personal use alone).

What’s not allowed

• Pets are not allowed at the stadium or the museum.
• Outside food and drinks are not permitted inside the stadium or the museum.
• Carrying large suitcases is prohibited, as there is no facility to store them during your tour.
• Entering the museum under the influence of any substance is prohibited.
• Smoking, drinking, carrying drones, selfie sticks, and tripods is prohibited.

Accessibility

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Additional information

• Your timed entry tickets are only valid for the time and day you’ve chosen while making your booking. Do make sure to arrive within your chosen time slot.
• Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, and on the Real Madrid website.
• On match days, you can access the museum and the panoramic view of the stadium up to 5.5 hours before kickoff.
• If you choose the upgrade, keep in mind that the tour will be monolingual—make sure you choose a tour in the right language!
• Children under the age of 5 can enter for free and must be accompanied by an adult.

Explore Spain's second-largest football stadium with an expert monolingual or bilingual guide.

• Everything you get: A guided tour of Santiago Bernabéu Stadium and the Real Madrid Museum, an expert monolingual English or Spanish-speaking guide, access to the VIP areas, stands, all the exhibits at the museum, and the club’s official merchandise store.
• Why choose this: Experience the Santiago Bernabéu Stadium through the eyes of an expert, with insider stories and access to areas most visitors miss.
• Upgrades: Enjoy a bilingual guided tour of the stadium and museum in both English and Spanish.

Inclusions #

• Guided tour of Santiago Bernabéu Stadium

• Guided tour of the Real Madrid Museum

• Expert English, Spanish, or bilingual guide (as per option selected)

Exclusions #

• Audio guide

• Transporation

• Food & drinks

What to bring

• Wear a pair of comfortable shoes as covering the stadium and museum involves a fair bit of walking and climbing stairs.
• Don’t forget to bring your phone fully charged or a camera if you want to capture pictures at the stadium and museum (for personal use alone).

What’s not allowed

• Pets are not allowed at the stadium or the museum.
• Outside food and drinks are not permitted inside the stadium or the museum.
• Carrying large suitcases is prohibited, as there is no facility to store them during your tour.
• Entering the museum under the influence of any substance is prohibited.
• Smoking, drinking, carrying drones, selfie sticks, and tripods is prohibited.

Accessibility

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Additional information

• Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
• Due to security reasons, the stadium doesn’t have any storage facilities for luggage, wheelchairs, and so on.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, or on the Real Madrid website.
• On match days, you can access the museum and the panoramic view of the stadium up to 5.5 hours before kickoff.
• You cannot access the stadium’s field during the tour.
• Children under the age of 5 can enter for free and must be accompanied by an adult.

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Inclusions #

• Guided tour of the Royal Palace of Madrid with skip-the-line entry

• Private guided tour of the Royal Palace of Madrid with skip-the-line entry (as per option selected)

• Expert English, Spanish, French, or Italian-speaking guide (as per option selected)

Exclusions #

• Headphones

Inclusions #

• 24-hour/48-hour unlimited Hop-on Hop-off tour

• Access to Blue, Orange, and Purple routes

• Pre-recorded commentary in English, French, German, Italian, Spanish, Portuguese, Arabic, Japanese, Mandarin Chinese, and Korean

• Free Wi-Fi and wired headphones onboard

• Mobile app with a detailed map and live bus tracking

Exclusions #

• Entry to attractions

What's not allowed

• Luggage, food & beverages, smoking, and vaping are not allowed on this experience.
• Your pets are not permitted on the buses.

Accessibility

• This experience is not wheelchair and pram/stroller-accessible.
• For your convenience, guide dogs are welcome to join you.

Additional information

• The tour does not operate on Christmas (December 25).
• Local events might affect service due to road closures.

Soak in the Prado Museum's massive collection with the expertise of a guide in your language.

• Everything you get: Skip the ticketing line as you enter the Prado Museum on a guided tour in a language of your choice.
• Why choose this: Helps navigate one of the world's largest art collections (8,000 plus works of art!) efficiently through a structured route, with key insights into centuries-old art from some of Europe’s most famed artists.
• Upgrades: Upgrade your ticket to choose a bilingual guided tour in both Spanish & English.

Inclusions #

• Entry to the Prado Museum
• Guided tour of the Prado Museum
• Monolingual or bilingual guided tour (based on option selected)
• Guided tour in English, Spanish, French, or Italian

Exclusions #

• Souvenirs
• Food & drinks
• Audio guides
• Transport

Madrid panoramic night tour The Madrid panoramic night tour offers a magical experience, showcasing the city's iconic landmarks beautifully illuminated after dark. Schedule

• Departure: 8pm from Stop 1 (Fuente Neptuno)
• Frequency: Once a day
• Duration: 70 minutes
• Popular sights: Edificio Metrópolis, Plaza de España, Puerta de Alcalá

Inclusions #

• 70-min non-stop panoramic night tour of Madrid

• Pre-recorded commentary in English, Spanish, French, German, Italian, Portuguese, Mandarin, Japanese, Korean, and Arabic

• Complimentary headphones and Wi-Fi onboard

Exclusions #

• Hop-on hop-off service

What's not allowed

• Luggage, food & beverages, smoking, and vaping are not allowed on this experience.
• Your pets are not permitted on the buses.

Accessibility

• This experience is not wheelchair and pram/stroller-accessible.
• For your convenience, guide dogs are welcome to join you.

Additional information

• The tour does not operate on Christmas (December 25).
• Local events might affect service due to road closures.

• Starting point: Plaza Las Ventas
• Toledo

Walk the narrow historic streets and pass by gems like the Monastery of San Juan de los Reyes. Upgrade to add on tickets to the majestic Toledo Cathedral.

• Segovia

The enchanting city of Segovia welcomes you with its ingenious Roman Aqueduct. Upgrade to add on tickets to the iconic Alcázar.

• End point: Plaza Las Ventas

Inclusions #

• Full-day tour of Toledo and Segovia

• Expert English or Spanish-speaking guide (as per option selected)

• Round-trip transfers in AC bus

• Pickup from Madrid

• Entry to: Toledo Cathedral and Alcázar of Segovia (as per option selected)

Exclusions #

• Lunch and beverages

• Hotel pick-up and drop-off

What to bring

• It's recommended to wear comfortable shoes as this experience involves a fair amount of walking.

What's not allowed

• Photography and filming are strictly not allowed inside the exhibitions of any monuments.

Accessibility

• The tour is not wheelchair accessible, the streets of Toledo are narrow and paved. People with mobility impairments may have difficulties accessing some parts of the city.

Additional information

• The tour’s start point is in central Madrid, making it easily accessible by public transport.
• Infants aged 5 years and under can join for free, provided they sit on your lap.
• The itinerary of this tour is subject to change.

Go behind the scenes at the home of Real Madrid with an expert-guided stadium & museum tour.

• Everything you get: Tour the iconic 83,000+ seater home base of Real Madrid with skip-the-line entry, along with the Real Madrid Museum with insightful commentary from an expert guide in four languages.
• Why choose this: Learn the stories behind Real Madrid's legendary success while exploring the stadium's highlights with expertly narrated stories about the club's legacy.
• Options: Choose a guided tour in four languages based on your preferences, including English, Spanish, French, and Italian.

Inclusions #

• Skip-the-line entry to the Santiago Bernabéu Stadium

• Entry to the Real Madrid Museum

• Expert English, Spanish, French & Italian-speaking guide

What to bring

• ID: Carry a valid ID along with your digital or printed voucher on the day of the tour.

What's not allowed

• Luggage: Large luggage is not permitted inside the stadium.
• Food & drinks: Food and beverages are not allowed during the tour.
• Pets: Unfortunately, you cannot bring your pets along on this experience.

Accessibility

• Wheelchair accessibility: Most areas included in the tour are wheelchair accessible. Some sections may be unavailable due to stadium operations or ongoing events.
• Disclaimer: Keep in mind that the last floor of the stadium isn't accessible via the elevator, and is not wheelchair accessible as a result.
• Guide dogs: Certified guide dogs are allowed at the venue, provided you carry all official documentation for verification.

Additional information

• Temporary closures: Some areas of the stadium may be temporarily closed due to matches, events, or maintenance.
• Timely arrival: Make sure to arrive at the designated meeting point mentioned on your voucher at least 15 minutes before the tour is scheduled to begin.
• Security screening: Your tickets only let you bypass the ticket lines; you'll still need to pass through the mandatory security screening upon entry.

Deep dive into Toledo! This tour packs art, history, culture and landmarks in a single day.

• Day out: Discover how Toledo became the ‘City of Three Cultures’ alongside a guide and visit its top sites!
• You'll get: A closer look into Toledo with a roundtrip AC bus from Madrid, a savvy guide, and a walk through medieval streets. Follow your guide to the Santa María la Blanca, San Juan de los Reyes & Santo Tomé Church, plus get free time to wander at your own pace!
• Toledo: Wander city squares, pass Moorish arches, and admire Gothic monasteries in a city that feels like a living, open-air museum!
• Upgrades: Go for a budget walking tour of Toledo or sign up for an indepth city guided tour with tickets to Toledo Cathedral.

Inclusions #

• Full-day tour of Toledo

• Expert English or Spanish-speaking guide (as per option selected)

• Round-trip transfers in an AC Coach

• Pick-up from Madrid

• Entry to Toledo Cathedral (as per option selected)

• Guided tour with entry: Santa Maria la Blanca, San Juan de los Reyes, and Santo Tomé Church (as per option selected)

Exclusions #

• Lunch and beverages

• Hotel pick-up and drop-off

Know before you go

What to bring

• It's recommended to wear comfortable shoes as this experience involves a fair amount of walking.

What's not allowed

• Photography and filming are strictly not allowed inside the exhibitions of any monuments.

Accessibility

• The tour is not wheelchair accessible, the streets of Toledo are narrow and paved. People with mobility impairments may have difficulties accessing some parts of the city.

Additional information

• The tour’s start point is in central Madrid, making it easily accessible by public transport.
• Infants aged 5 years and under can join for free, provided they sit on your lap.
• The itinerary of this tour is subject to change.
• Reach the meeting point 15 minutes prior to the scheduled visit for a seamless experience.

Skip the ticket line and uncover centuries of Spanish royal history with expertly led commentary.

• Everything you get: Enjoy seamless entry to the official residence of the Spanish royal family and explore its vast interiors and gardens with an expert guide offering fascinating insights at every step.
• Why choose this: Explore the palace's most significant rooms and collections with expert insights you might otherwise miss.
• Options: Choose a guided tour in a choice of four languages, including English, Spanish, French, and Italian, for a completely personalized experience.

Inclusions #

• Skip-the-line guided tour of the Royal Palace of Madrid

• Expert English, Spanish, French, and Italian-speaking guide

What to bring

• ID: Carry a valid ID along with your voucher on the day of your tour.
• Shoes: Wear comfortable walking shoes, as the tour involves extensive walking through the palace's interiors and grounds.

What's not allowed

• Consumables: Food and drinks are not allowed inside the Royal Palace.
• Luggage: Luggage, large bags, and suitcases are not permitted. There is no left luggage service available.
• Photography: Photography and video recording are strictly prohibited inside the palace.
• Pets: Pets are not allowed, except for registered service animals.

Accessibility

• Wheelchair accessibility: The Royal Palace is wheelchair accessible, with facilities available for visitors with mobility needs

Additional information

• Meeting point: Meet your guide at Isabel II Square, outside the Opera Metro Station, at the time listed on your voucher.
• Duration: The guided tour lasts a total of about two hours.
• Security screening: While your tickets let you skip the ticket queues, you'll still need to go through the security checks upon entry.