Private tours in Madrid

Explore Spain's second-largest football stadium with an expert monolingual or bilingual guide.

• Everything you get: A guided tour of Santiago Bernabéu Stadium and the Real Madrid Museum, an expert monolingual English or Spanish-speaking guide, access to the VIP areas, stands, all the exhibits at the museum, and the club’s official merchandise store.
• Why choose this: Experience the Santiago Bernabéu Stadium through the eyes of an expert, with insider stories and access to areas most visitors miss.
• Upgrades: Enjoy a bilingual guided tour of the stadium and museum in both English and Spanish.

Inclusions #

• Guided tour of Santiago Bernabéu Stadium

• Guided tour of the Real Madrid Museum

• Expert English, Spanish, or bilingual guide (as per option selected)

Exclusions #

• Audio guide

• Transporation

• Food & drinks

What to bring

• Wear a pair of comfortable shoes as covering the stadium and museum involves a fair bit of walking and climbing stairs.
• Don’t forget to bring your phone fully charged or a camera if you want to capture pictures at the stadium and museum (for personal use alone).

What’s not allowed

• Pets are not allowed at the stadium or the museum.
• Outside food and drinks are not permitted inside the stadium or the museum.
• Carrying large suitcases is prohibited, as there is no facility to store them during your tour.
• Entering the museum under the influence of any substance is prohibited.
• Smoking, drinking, carrying drones, selfie sticks, and tripods is prohibited.

Accessibility

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Additional information

• Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
• Due to security reasons, the stadium doesn’t have any storage facilities for luggage, wheelchairs, and so on.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, or on the Real Madrid website.
• On match days, you can access the museum and the panoramic view of the stadium up to 5.5 hours before kickoff.
• You cannot access the stadium’s field during the tour.
• Children under the age of 5 can enter for free and must be accompanied by an adult.

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Breeze past the ticket lines as you tour the stadium and museum at your own pace.

• Everything you get: Skip-the-line entry to the Atlético de Madrid Stadium and Atleti Tour & Museum, access to the first team's changing room, players' tunnel, the press room, the mixed zone, and the exclusive presidential box. Additionally, get access to all exhibits at the museum.
• Why choose this: Walk in the footsteps of football legends, explore behind-the-scenes areas, and immerse yourself in Atlético’s legacy with hands-on exhibits and unbeatable stadium views.

Inclusions #

• Skip-the-line entry to the Atlético de Madrid Stadium and Atleti Tour & Museum

• Self-guided tour of the stadium and museum

• Access to the presidential box, the players' tunnel, the press room, and the first team's changing room

Exclusions #

• Guided tour

What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Club members must bring their ID (or family book for minors) to access member discounts.
• Non-members must provide proof of children’s age (ID or family book) to access applicable discounts.

What’s not allowed

• Calling out to players, asking for photos with them, or requesting autographs is strictly prohibited; violation may result in exclusion from the experience without compensation.
• Late arrivals may be denied entry due to stadium security protocols; refunds are not accepted.
• Large bags, suitcases, and oversized luggage are not allowed inside the stadium for security reasons. However, the museum has lockers where you can store bags or baby strollers.
• Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises.
• Pets are not permitted, except for registered service animals.

Accessibility

• If you have mobility limitations, please contact atletitour@atleticodemadrid.com in advance to arrange your visit.
• You can carry your baby stroller into the stadium, but keep in mind that access to some areas will involve stairs.

Additional information

• The experience may be suspended or modified without prior notice for sporting or organizational reasons; if this occurs, you will be offered a ticket exchange for another day.
• During June and July, access to some parts of the stadium will be limited due to events. However, you can still access the museum.
• You can purchase a bilingual audio guide at the venue for immersive commentary on the stadium, museum, and the club's history.
• Refunds are not accepted under any circumstances.
• Club member discounts are personal and non-transferable.
• The stadium and museum tours are each one hour.

Inclusions #

• Guided tour of Reina Sofia Museum with entry
• Expert English, Spanish or Italian-speaking guide
• Small group of up to 6 guests
• Private group of up to 6 guests (optional)