Santiago Bernabéu Tickets & Tours

Everything went very fast, we had no problems with the tickets, they downloaded on the app correctly and we enjoyed our experience, it was my husband's birthday present and he left very happy.

Las entradas en la APP funcionaron perfectamente. La visita al Museo y al Estadio son geniales, ya que realmente se vive con Máxima pasión la historia del club desde sus inicios hasta hoy. Si recomendaría que la tienda tuviera más variedad de merchandising, ya que está muy dirigida a vestuario, mientras que la del Barcelona tiene todo tipo de productos, deportivos y no deportivos, que se pueden llevar de recuerdo.

great! We even managed to get in 15 minutes before the start time. Too bad some rooms weren't available because of construction work.

Guide was punctual and spoke very good English. Many explanations about Real Madrid, you could tell he was passionate about it

It is incomplete due to remodeling and we were not notified. If we had known we would not have visited and we did not buy tickets.

Really enjoyed everything Cool atmosphere of the winners!!!!

Sergio was greath quide. Love the stadion, really superb.

very easy and fast process eith the app

awesome, and hassle free The guide was wonderful and energetic

A dream come true 😍🙏🏽, speechless

The tour of the stadium was super fun. And the museum full of cups was also very impressive.

Clear information and the app is very easy to use.

The guide was very kind, he was always attentive that we were all close by and listened to what he was explaining.

Loved everything 😍. Just amazing

The highlight of my visit was the auditoria

Great experience. Highly recommended

The organization was perfect, and the hostesses and hosts very helpful.

All the European Cup memorabilia

Tour was very interesting and guides were professional!!!

The activity was good. And it was easy to buy tickets.

This was a wish of my son. To visit the stadium. The only pity was that it is being remodeled. A good reason to come back again.

The stadium is absolutely fantastic and so much bigger than I expected, a bit disappointed we couldn't go on the pitch due to maintenance works, the only negative thing I could say is the slow service when ordering drinks.

It is really a great experience, from the signage, ambiance, kindness of the tour team. My family and I had a GREAT time.

Very interesting tour, unfortunately you couldn't see the pitch. And I would also have liked to go into the cabins. Our guide, Fatima, was very good. Lots of information and an entertaining tour.

I thought an audio guide was included but told it was not within my ticket and I thought my ticket included a visit to the away changing room but again it did not.

Guide was punctual and spoke very good English. Many explanations about Real Madrid, you could tell he was passionate about it

Sergio was greath quide. Love the stadion, really superb.

awesome, and hassle free The guide was wonderful and energetic

The guide was very kind, he was always attentive that we were all close by and listened to what he was explaining.

Tour was very interesting and guides were professional!!!

It was a bit unfortunate because a huge group went in with us at the same time, so it was a bit stressful at the beginning not to lose our tour guide. The stadium itself is absolutely amazing.

Very interesting tour, unfortunately you couldn't see the pitch. And I would also have liked to go into the cabins. Our guide, Fatima, was very good. Lots of information and an entertaining tour.

The guide had a habit of moving as she was talking which was distracting. When we were in the museum the music playing was way too loud and the guide had to shout to make herself heard.

Tour guide is very informative and knowledgable. Passionate in doing his work. Importantly, we were given a smooth tour around the stadium

The tour didn't go through the stadium separately and you just had to make sure you didn't lose your guide. You barely had time to see everything. I would have expected more for the price.

The guide, his empathy, explanation. Facilities all very well

The tour guide was so professional

Great stadium. Great tour guide!!

Diego was informative and had good humour

Ander is awesome tour guide. So young and funny and in love with Real Madrid. Would repeat it with him for sure.

The entire tour of the different museums, being in the stands and the Plaza Mahou

The tour was a nice experience, tour leader very helpful. impressive was the historic museum

The guide Diego was top. He gave Us the Best experience

Location for pick up was good and guide was v good

We expected to see more of the stadium. It was mainly a visit to the museum of the Bernabeu

We had a blast, guides were knowledgeable and tour was run smoothly. Thank you!

Very good experience ... thank you !

Everything went very fast, we had no problems with the tickets, they downloaded on the app correctly and we enjoyed our experience, it was my husband's birthday present and he left very happy.

Las entradas en la APP funcionaron perfectamente. La visita al Museo y al Estadio son geniales, ya que realmente se vive con Máxima pasión la historia del club desde sus inicios hasta hoy. Si recomendaría que la tienda tuviera más variedad de merchandising, ya que está muy dirigida a vestuario, mientras que la del Barcelona tiene todo tipo de productos, deportivos y no deportivos, que se pueden llevar de recuerdo.

great! We even managed to get in 15 minutes before the start time. Too bad some rooms weren't available because of construction work.

It is incomplete due to remodeling and we were not notified. If we had known we would not have visited and we did not buy tickets.

Really enjoyed everything Cool atmosphere of the winners!!!!

very easy and fast process eith the app

A dream come true 😍🙏🏽, speechless

The tour of the stadium was super fun. And the museum full of cups was also very impressive.

Clear information and the app is very easy to use.

Loved everything 😍. Just amazing

The highlight of my visit was the auditoria

Great experience. Highly recommended

The organization was perfect, and the hostesses and hosts very helpful.

All the European Cup memorabilia

The activity was good. And it was easy to buy tickets.

This was a wish of my son. To visit the stadium. The only pity was that it is being remodeled. A good reason to come back again.

The stadium is absolutely fantastic and so much bigger than I expected, a bit disappointed we couldn't go on the pitch due to maintenance works, the only negative thing I could say is the slow service when ordering drinks.

It is really a great experience, from the signage, ambiance, kindness of the tour team. My family and I had a GREAT time.

I thought an audio guide was included but told it was not within my ticket and I thought my ticket included a visit to the away changing room but again it did not.

Those mascots outside the stadium were very pushy and aggressive. The mascots demanded money, at first 100 euros and finally I had to give them something. The mascots were very threatening and without me noticing they also took 10 euros from my 13 year old child. The child said that he was afraid of the mascots and that they had tried to get more money. You should do something about it, because they are in the vicinity of the stadium and we tourists thought that the mascots were welcoming us to the stadium and that they were involved in the event itself.😡

It has been more than you would expect from a museum of trophies and practice tools. Wonderful emotional and heartfelt experience.

The stadium is very well maintained. Museum is too good with all the trophies, teashirts, shoes and football displayed nicely. Treatment to handicapped passengers was very nice. Renovation is done very superb and eye catching.

Both of the tours were fantastic headout were fantastic from start to finish the tickets arrived in good time would definitely recommend headout.

My name is Nieves Fernández Gómez. On Tuesday 6th I got the tickets by mistake for the same day when I intended to get them for Tuesday 13th. In Headout's web page there was a phone number that turned out to be the Santiago Bernabeu's. A very kind girl told me that I should solve it with Headout but anyway she gave me an email to which I was unable to send anything. A very kind girl told me that I should solve it with Headout but anyway she gave me an email to which it was impossible for me to send anything. The same thing happened to me with the email that appears on the Headout page. So I paid for the tickets for Tuesday 6th and got new ones for Tuesday 13th.

I really value the experience we had with Headout as this was our first time we did a tour buying e tickets, normally in the past we went through paying in cash at the same place, I know this sounds weird and old fashioned but i didn't catch the bridge between paying in cash and now doing the same online...I'm 51 years old, soccer lover as most of LATAMs and trust me that our visit to Bernabeu was an unforgettable experience, totally recommended...but doing this with Headout was just a perfect experience...for sure we will take it again...hoping in a near future, actually...just a question...do you have any planned tours at South America ? will be glad to hear from you, best wishes !

Everything went very fast, we had no problems with the tickets, they downloaded on the app correctly and we enjoyed our experience, it was my husband's birthday present and he left very happy.

Las entradas en la APP funcionaron perfectamente. La visita al Museo y al Estadio son geniales, ya que realmente se vive con Máxima pasión la historia del club desde sus inicios hasta hoy. Si recomendaría que la tienda tuviera más variedad de merchandising, ya que está muy dirigida a vestuario, mientras que la del Barcelona tiene todo tipo de productos, deportivos y no deportivos, que se pueden llevar de recuerdo.

great! We even managed to get in 15 minutes before the start time. Too bad some rooms weren't available because of construction work.

It is incomplete due to remodeling and we were not notified. If we had known we would not have visited and we did not buy tickets.

Very interesting tour - the guide was professional and told the history of the mosque in an exciting and authentic way!

Really enjoyed everything Cool atmosphere of the winners!!!!

very easy and fast process eith the app

A dream come true 😍🙏🏽, speechless

The tour of the stadium was super fun. And the museum full of cups was also very impressive.

Clear information and the app is very easy to use.

Loved everything 😍. Just amazing

The highlight of my visit was the auditoria

Great experience. Highly recommended

The organization was perfect, and the hostesses and hosts very helpful.

All the European Cup memorabilia

Very well organized and interesting

The activity was good. And it was easy to buy tickets.

This was a wish of my son. To visit the stadium. The only pity was that it is being remodeled. A good reason to come back again.

The audio tour was not great. Some historical buildings were not even mentioned!! Hard to follow which buildings were being talked about. Definitely not worth 26 euros - more like 10

The stadium is absolutely fantastic and so much bigger than I expected, a bit disappointed we couldn't go on the pitch due to maintenance works, the only negative thing I could say is the slow service when ordering drinks.

It is really a great experience, from the signage, ambiance, kindness of the tour team. My family and I had a GREAT time.

I thought an audio guide was included but told it was not within my ticket and I thought my ticket included a visit to the away changing room but again it did not.

It was nice. Good route and nice audios while going around. The only thing I didn't like was that it is named "Hop on Hop off tour" but its a bus without stops, so especially with kids it would have been better to have that option of going down whenever you'd like.

ould have been a great tour but there were no stops - unfortunately also no real visible info prior bying the tickets. That's a huge dissatisfaction for some of the spots we would have liked to visit a bit longer and continue the tour later which was not possible - but the tickets were already bougt.

Those mascots outside the stadium were very pushy and aggressive. The mascots demanded money, at first 100 euros and finally I had to give them something. The mascots were very threatening and without me noticing they also took 10 euros from my 13 year old child. The child said that he was afraid of the mascots and that they had tried to get more money. You should do something about it, because they are in the vicinity of the stadium and we tourists thought that the mascots were welcoming us to the stadium and that they were involved in the event itself.😡