- Food & drinks: Carrying food & drinks into the museum is strictly prohibited, regardless of any personal circumstances. For those who want to grab a bite, you can visit Café Prado or the Ionian Gallery Tea Room inside the museum.
- Photography & videography: Photography and videography are prohibited inside the museum, even if it’s for personal use. You also cannot carry tripods and selfie sticks inside. Photography is only permitted in the Jerónimos Hall, Hall of the Muses, and the Cloister.
- Smoking: Smoking is a big no-no inside the museum, both to ensure a comfortable experience for all visitors and to conserve the art.
- Pets: Your furry friends cannot tag along with you inside the museum, unless they’re a guide dog or a service animal. You will have to produce all the relevant documentation in this case.
- Personal belongings: Carrying large personal belongings (larger than 40cm x 40cm) into the museum is prohibited, but you can store them in the available cloakroom. Keep in mind that its capacity is limited, so plan accordingly.
- Children: Children under the age of 14 must always be accompanied by an adult inside the museum.