Santiago Bernabéu audio guide

Explore the 83,000+ seater home base of Real Madrid at your own pace.

• Everything you get: Timed entry ticket to the Santiago Bernabéu Stadium and Real Madrid Museum, access to players’ tunnel, locker room, all the interactive exhibits, and exclusive areas in the museum, all of which offer a deep dive into the club’s history.
• Why choose this: Experience the home of Real Madrid at your own pace, with direct access to the stadium and museum—perfect for football fans.
• Upgrades: Enjoy an English or Spanish guided tour of the stadium and museum for lesser-known insights into Real Madrid and its home base.

Inclusions #

• Timed entry to the Santiago Bernabéu Stadium

• Entry to the Real Madrid Museum

• English or Spanish guided tour of the stadium and museum (as per option selected)

• Radio guide system (as per option selected)

Exclusions #

• Guided tour

• Transportation

• Food & drinks

What to bring

• Wear a pair of comfortable shoes as covering the stadium and museum involves a fair bit of walking and climbing stairs.
• Don’t forget to bring your phone fully charged or a camera if you want to capture pictures at the stadium and museum (for personal use alone).

What’s not allowed

• Pets are not allowed at the stadium or the museum.
• Outside food and drinks are not permitted inside the stadium or the museum.
• Carrying large suitcases is prohibited, as there is no facility to store them during your tour.
• Entering the museum under the influence of any substance is prohibited.
• Smoking, drinking, carrying drones, selfie sticks, and tripods is prohibited.

Accessibility

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Additional information

• Your timed entry tickets are only valid for the time and day you’ve chosen while making your booking. Do make sure to arrive within your chosen time slot.
• Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, and on the Real Madrid website.
• On match days, you can access the museum and the panoramic view of the stadium up to 5.5 hours before kickoff.
• If you choose the upgrade, keep in mind that the tour will be monolingual—make sure you choose a tour in the right language!
• Children under the age of 5 can enter for free and must be accompanied by an adult.

Explore Spain's second-largest football stadium with an expert monolingual or bilingual guide.

• Everything you get: A guided tour of Santiago Bernabéu Stadium and the Real Madrid Museum, an expert monolingual English or Spanish-speaking guide, access to the VIP areas, stands, all the exhibits at the museum, and the club’s official merchandise store.
• Why choose this: Experience the Santiago Bernabéu Stadium through the eyes of an expert, with insider stories and access to areas most visitors miss.
• Upgrades: Enjoy a bilingual guided tour of the stadium and museum in both English and Spanish.

Inclusions #

• Guided tour of Santiago Bernabéu Stadium

• Guided tour of the Real Madrid Museum

• Expert English, Spanish, or bilingual guide (as per option selected)

Exclusions #

• Audio guide

• Transporation

• Food & drinks

What to bring

• Wear a pair of comfortable shoes as covering the stadium and museum involves a fair bit of walking and climbing stairs.
• Don’t forget to bring your phone fully charged or a camera if you want to capture pictures at the stadium and museum (for personal use alone).

What’s not allowed

• Pets are not allowed at the stadium or the museum.
• Outside food and drinks are not permitted inside the stadium or the museum.
• Carrying large suitcases is prohibited, as there is no facility to store them during your tour.
• Entering the museum under the influence of any substance is prohibited.
• Smoking, drinking, carrying drones, selfie sticks, and tripods is prohibited.

Accessibility

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Additional information

• Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
• Due to security reasons, the stadium doesn’t have any storage facilities for luggage, wheelchairs, and so on.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, or on the Real Madrid website.
• On match days, you can access the museum and the panoramic view of the stadium up to 5.5 hours before kickoff.
• You cannot access the stadium’s field during the tour.
• Children under the age of 5 can enter for free and must be accompanied by an adult.

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Please click here for a detailed route map and its boarding points. You can join the tour at any stop and hop on and off for the duration of your ticket. Historic Madrid (Blue Route)

• First bus: 10am from stop 1 (Plaza de Neptuno)
• Last bus: 6:30pm from stop 1 (Plaza de Neptuno)
• Frequency: every 30 to 40 minutes
• Popular stops: Temple of Debod, Palacio Real, Paseo del Prado

Modern Madrid (Green Route)

• First bus: 10am from stop 1 (Plaza de Neptuno)
• Last bus: 6:10pm from stop 1 (Plaza de Neptuno)
• Frequency: every 35 minutes
• Popular stops: Santiago Bernabéu Stadium, Natural History Museum, Nuevos Ministerios

Actual Madrid (Orange Route)

• First bus: 10am from stop 1 (Plaza de Neptuno)
• Last bus: 6:20pm from stop 1 (Plaza de Neptuno)
• Frequency: every 35 minutes
• Popular stops: Goya Street, Arabic House, Bullring Las Ventas

Walking tour (self-paid)

• Starting point: 10:45am from Plaza Mayor
• Frequency: Once every day
• Duration: 2 hours

Inclusions #

Santiago Bernabéu

• Timed entry to the Santiago Bernabéu Stadium (near stop 5, Modern Madrid route)

• Entry to the Real Madrid Museum

Madrid Hop-on Hop-off

• 24-hour Hop-on Hop-off bus tour by Madrid City Tour

• Access to Historical (Blue), Modern (Green), and Actual (Orange) routes

• 2-hour English or Spanish guided walking tour of the historic city centre

• Audio guide in English, French, Spanish, German, Italian, Portuguese, Arabic, Catalan, Japanese, Basque, Galician, Chinese, Russian & Dutch

• Children’s audio guide in English and Spanish

• Free Wi-Fi and headphones onboard

• Free drink at La Quimera Tablao Flamenco

• Discounts on attraction tickets and experiences

• Mobile app with a detailed map and live bus tracking

Exclusions #

Santiago Bernabéu

• Guided tour

Madrid Hop-on Hop-off

• Entry tickets to attractions

What’s not allowed

Santiago Bernabéu

• Due to venue restrictions, pets cannot tag along for this experience.
• Food & beverages, large facilities, smoking, and alcohol are not allowed on this experience.
• Flash photography, drones, selfie sticks, and tripods are strictly prohibited at the venue.

Madrid Hop-on Hop-off

• Smoking, large suitcases, or packages are not allowed on the buses.

Accessibility

Santiago Bernabéu

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Madrid Hop-on Hop-off

• This experience is wheelchair accessible. However, each bus can accommodate only one wheelchair.

Additional information

Santiago Bernabéu

• Your timed entry tickets are only valid for the time and day you’ve chosen while making your booking. Do make sure to arrive within your chosen time slot.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, and on the Real Madrid website.
• On match days, you can access the museum and panoramic view of the stadium up to 5.5 hours before kickoff.
• Children under the age of 5 can enter for free and must be accompanied by an adult.

Madrid Hop-on Hop-off

• Small pets and animals in kennels or carriers are permitted onboard.
• Kindly note that the guided walking tour includes a small fee and mandatory registration. More details will be available on the bus.
• The complimentary drink can be availed after ticket validation on the bus.
• Specific details related to the add-ons in your tickets, like walking tours, will be shared post-booking.

Inclusions #

Madrid Wax Museum

• Skip-the-line tickets to Wax Museum Madrid

Santiago Bernabeu

• Direct access to the Santiago Bernabéu

• Panoramic view of the stadium

• Entry into the Real Madrid C.F Museum and access to the trophy room

• Access to the official store

Madrid Wax Museum

• Tip: Keep an eye out for hidden details or surprises at the museum as some wax figures might have hidden props or accessories that add an extra element of fun and discovery to your visit.
• The museum is wheelchair accessible.
• Guide dogs are allowed.
• Luggage and large bags, pets, and smoking is not allowed.

Santiago Bernabeu

• Tip: If you feel the hunger pangs kick in, the stadium houses Puerta 57, a restaurant that offers you a variety of delicious culinary treats.
• Drones are strictly prohibited and guests who enter with drones will be denied entry at the Santiago Bernabeu stadium.
• This tour includes climbing staircases and escalators. It is therefore not recommended to bring luggage, pushchairs, strollers, wheelchairs, etc.
• Panoramic view will be unavailable from 5:30pm on 13th Sept.
• On match days, the tour is open until 5 hours before kick-off.

Real Madrid's home ground & a breezy tour of Madrid's iconic landmarks with a single combo.

• Everything you get at the Santiago Bernabéu Stadium: Access the Santiago Bernabéu Stadium with timed entry for access to the stands, players’ tunnel, and more. Then, travel through time as you discover Real Madrid’s history at the club’s museum.
• Everything you get on your tuk-tuk tour: Zip through the streets of Madrid in a 100% electric tuk-tuk, covering 18 key landmarks across the city’s various regions. With a maximum of four people, you’ll enjoy detailed commentary from your English and Spanish-speaking guide.
• Why choose this: Dive into football fever at the iconic home base of Real Madrid, and explore Madrid's top spots on a different day of your choice.

Inclusions #

Santiago Bernabéu Stadium

• Timed entry to the Santiago Bernabéu Stadium

• Entry to the Real Madrid Museum

2-hour Madruid Tuk-Tuk Tour

• 2-hour tour of Madrid via an electric tuk-tuk

• Private tour with a maximum of four people

• English and Spanish-speaking guide and driver

What to bring

Santiago Bernabéu Stadium

• Wear a pair of comfortable shoes as covering the stadium and museum involves a fair bit of walking and climbing stairs.
• Don’t forget to bring your phone fully charged or a camera if you want to capture pictures at the stadium and museum (for personal use alone).

2-hour Welcome Tuk Tuk Tour

• Bring a valid photo ID matching the name on your booking if requested at the start of the tour.
• Carry your electronic voucher on your mobile device for entry.
• Make sure to layer up if you're taking a tour during the winter months.

What’s not allowed

Santiago Bernabéu Stadium

• Pets are not allowed at the stadium or the museum.
• Carrying food and drinks inside the stadium or museum is prohibited.
• Carrying large suitcases is prohibited, as there is no facility to store them during your tour.
• Entering the museum under the influence of any substance is prohibited.
• Smoking, drinking, carrying drones, selfie sticks, and tripods is prohibited.

2-hour Welcome Tuk Tuk Tour

• Strollers, wheelchairs, suitcases, and large packages are not allowed, as the tuk-tuks do not have storage space.
• Pets and service animals are not permitted in the tuk-tuks.
• Food and drinks are not included and should not be consumed during the tour.
• Smoking, alcohol, and drugs are strictly prohibited on board.

Accessibility

Santiago Bernabéu Stadium

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible to wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

2-hour Welcome Tuk Tuk Tour

• This experience is not wheelchair accessible.
• The tuk-tuks cannot accommodate strollers or mobility aids.

Additional information

Santiago Bernabéu Stadium

• Your timed entry tickets are only valid for the time and day you’ve chosen while making your booking. Do make sure to arrive within your chosen time slot.
• Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
• On match days, you can access the museum and the panoramic view of the stadium up to 5.5 hours before kickoff.
• Children under the age of 5 can enter for free and must be accompanied by an adult.

2-hour Welcome Tuk Tuk Tour

• The minimum age for participation is 2 years, and the minimum weight is 9 kg.
• Each tuk-tuk can accommodate a maximum of 4 people (adults or children).
• All tours start and end at the same pick-up point: the underground bus station of Plaza de Oriente, near the Royal Palace.
• The tour itinerary may change due to street closures or demonstrations.