Madrid Tours

The stadium visit was great, you get in very quickly, no queues, everyone is so friendly and available to help. The museum fascinated us, everything is really nicely done and described. The time of the visit is also great because you see everything. The stadium is huge and beautiful, worth a visit! I recommend it to everyone!

Everything went very fast, we had no problems with the tickets, they downloaded on the app correctly and we enjoyed our experience, it was my husband's birthday present and he left very happy.

Las entradas en la APP funcionaron perfectamente. La visita al Museo y al Estadio son geniales, ya que realmente se vive con Máxima pasión la historia del club desde sus inicios hasta hoy. Si recomendaría que la tienda tuviera más variedad de merchandising, ya que está muy dirigida a vestuario, mientras que la del Barcelona tiene todo tipo de productos, deportivos y no deportivos, que se pueden llevar de recuerdo.

great! We even managed to get in 15 minutes before the start time. Too bad some rooms weren't available because of construction work.

Every things is good and the tour was smooth and excellent

The best!!! I loved being able to enter the seating area and imagine watching Madrid!

It is incomplete due to remodeling and we were not notified. If we had known we would not have visited and we did not buy tickets.

Really enjoyed everything Cool atmosphere of the winners!!!!

Sergio was greath quide. Love the stadion, really superb.

very easy and fast process eith the app

awesome, and hassle free The guide was wonderful and energetic

A dream come true 😍🙏🏽, speechless

The tour of the stadium was super fun. And the museum full of cups was also very impressive.

Clear information and the app is very easy to use.

The guide was very kind, he was always attentive that we were all close by and listened to what he was explaining.

Loved everything 😍. Just amazing

The highlight of my visit was the auditoria

Great experience. Highly recommended

The organization was perfect, and the hostesses and hosts very helpful.

All the European Cup memorabilia

Tour was very interesting and guides were professional!!!

Very beautiful experience, everything was perfect. An unforgettable journey through Real Madrid’s legendary history—trophies, icons, and pure football magic. Hala Madrid!

La visite du stade du meilleur club du monde est fantastique. J'étais Deja venue mais je pourrai revenir sans cesse au Bernabeu. Merci

There was some confusion at the beginning as we overlooked the fact that the meeting point was a little away from the Bernabeu-Stadium in a side alley. Our guide Aldo really impressed us with his passionate love for the club and the new stadium. He was very friendly, funny and extremely informative. Perfect job, a big thank you to Aldo!

The truth that legend is a great pass, I recommend it 100×100, however the Santiago bernabeu I was quite disappointed because they direct you and practically force you to the photos that they do and tell you that it is part of the bernabeu tour being clear money and more money, now if you go to see the history of the beginning and club and others that is what I most focused on the phrases on the walls and trophies could cope and then see the field in works because the truth I did not like it.

I liked it very much TIO, God bless !!!!!

Very interesting tour - the guide was professional and told the history of the mosque in an exciting and authentic way!

We loved it, it is an excellent way to have an overview of the city, visit its most emblematic points and enjoy the views in comfort. Highly recommended for first time visitors.

The audio tour was not great. Some historical buildings were not even mentioned!! Hard to follow which buildings were being talked about. Definitely not worth 26 euros - more like 10

It was nice. Good route and nice audios while going around. The only thing I didn't like was that it is named "Hop on Hop off tour" but its a bus without stops, so especially with kids it would have been better to have that option of going down whenever you'd like.

ould have been a great tour but there were no stops - unfortunately also no real visible info prior bying the tickets. That's a huge dissatisfaction for some of the spots we would have liked to visit a bit longer and continue the tour later which was not possible - but the tickets were already bougt.

Plus points: - always good to have a general view of a city - the 2 routes - historical & modern - are interesting Minuses: - too bad there weren't any intermediate stops so you could get off/climb to visit the sights - not all audio outlets worked properly - staff a bit nitpicky: with QR-Code + validity date, excessive to ask for printed tickets again

Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such

I had never been to Madrid, so I booked the bus tour on-Line. No problem getting on the bus , Everything pleasant and I got to see Madrid with the two bus tours.

It was nice to be able to see Madrid above street level because then you really see how beautiful the buildings are. The tour itself was not very fascinating little was told about the history of the city or certain places, just which architect designed it. I would have liked to hear a little more.

we booked the tickets online ...it was super easy to find the buses..and we took old tour first .stopped for lunch .then took new tour... it wascwell organized and the audio guide worked really well. We enjoyed everything we saw..thankyou !

Excellent. Quick and easy. I recommend it

Awesome experience! Great service too!

The fact that you could as many tours as you want in one day

Too bad you can't get out. Other than that, mostly saw a lot of trees.

Too long a tour, without the possibility of getting off at certain points to visit the sites

Especially on hot days, the best way to see a city is a similar ride.

The beauty of the city and the quality of the service

Comprehensive and comprehensive tour of the city

Ferdinando was a great guide and add context

Good way to see the city, panoramic view, multi language guide, do both routes.

Eva is an awesome guide for The Prado art works!

Audio had many hiccups So not very audible

The visit, the weather and the presentation

To say visiting the Royal Palace of Spain is an extraordinary thing, especially when accompanied by a prepared patient and clear person. Added value to the experience was your staff, whom we waited in front of the palace instead of going to their headquarters. Arriving at the venue late, one of the staff accompanied us to the group that had already left, crossing before the entrance to the palace. Bravo

Today, June 3rd, we had an unforgettable visit to the Royal Palace of Madrid, English Guided Tour thanks to Carla, our guide of Satguru Travels and Tour. Her knowledge, passion, and warmth brought the history to life in every room we visited at the Palace. Clear explanations, kind attitude, and contagious enthusiasm. An exceptional guide who truly made a difference! 25314403

We really enjoyed Marisol as a guide; she is well spoken, knows her history and is quirky. We would have liked to spend a bit more time in each room but other than that it was very interesting.

David was great tour guide and we enjoyed a lot. Really a good tour and we can just recommend.

Very interesting tour in French, well explained by Rebecca. Sublime palace to see. I recommend

Ticketing where perfect, just to note to all, do not plan to come in last minut ...

An excellent way to see the highlights of the palace. The guide's narrative was very interesting. A most enjoyable tour. Highly recommended!!!

The ticketing experience was simple. Meet up point instructions conflicted in the confirmation but we found the spot ok in the end. Perfect tour length, but some of it felt slightly rushed.

A good way to skip the queue's and see the palace with explanation. The sound quality was OK, but not great. This is partly likely as I am a hearing aid user, so had to remove them to use the headphones. I found the sound to be boomy when the volume raised and better with the volume lower. The palace itself is spectacular, even though part of me thinks that the oppulence is somewhat obscene in this day and age, but hey it's history that is worth seeing!

The tour of the palace was very pleasant and interesting in every aspect. Our escort Michela was very kind competent and professional especially passionate about her work. Claudio

Our guide , Cristiana, was great!!! Accurate descriptions even with funny anecdotes , my 14 year old son who is a history buff also liked it very much. Great experience, thank you!!!

The guide, Blanca, was excellent. She delivered the tour so seamlessly in both English and Spanish. The Palace itself is very impressive and so lavishly decorated. Loved the bold colours of the various rooms and how different the decor styles were. Stunning!

Our tour guide was very informative she also engaged the group by asking questions keeping it interactive. The issue we had is we had to wait for 2 parties to show up. We stood in the hot sun waiting from 3:15 to 3:40. The time requested us to be present was 3:15. She was being told to continue to wait for the parities that were late.. We then moved forward into the palace at 3:40 and then we had to wait again because the parties arrived . If a party is not there at the time the ticket said which was please arrive 15 minutes prior to start time. Start time was 3:30 time to meet was 3:15. The entire group had to wait for these individuals that did not follow the guidelines. My suggestion is a 15 minute grace period. If they are not there by 3:30 start the tour.

The experience visiting the Real Alcazar was great! I wish I booked the tour ahead of time as I had to pay double the price through headout for the same tickets.

The tour guide, David, was very informative, funny, and definitely enhanced the tour experience. Skipping the line was also a big plus. It was very organized and on our walk over to the palace we also received some additional lore about the city and buildings.

Fantastic tour with Rocia, truly informative, fun, and well-paced. It would help to kinow that the tour departys from the other plaza; in other such tours, we went to an office to exchange our headout passes for tickets, and then went to the main site to begin. We went to the plaza looking for some sort of office. More precise instructions for that part would be helpful m- "your btour will depart from plaza...the tour guide will meet you at the plaza at 12:45, with a sign saying ...then you will walk to the palace "(5 minute wal;k), get headsets, deposit bags, and enter" etc.

The meeting place was 8 minutes from the palace, but the walk to the palace was a nice 20 minute walking tour of the city. Tour group was big, but the audio device was good. Almost non-stop commentary was quite informative

I appreciate the info received by the guide. We have to wait at the line even if we had skip the line ticket but I received a refund after I reach the company. So, after all, i recommed Headout team.

The guide who led us on the tour of the Royal Palace spoke clear English, easily understood even by non-native speakers like yours truly. It was engaging and interactive, recommended visit!

Very easy to order everything went correctly. The guide started already from the starting point with facts about the things we walked along until the palace. Further very good guide,pleasant to listen to with nice and funny anecdotes! Highly recommended!

Our very knowledgeable and friendly guide Cristiana gave us an overview of the history of Spain as she took us to the Royal Palace . The tour of the palace was very interesting and comprehensive. Even my 11-year-old son enjoyed it and did not get tired

The guide was professional and skilled in getting us to all the important places,as with hundreds of visitors at same time in the same room is not easy.

Our tour guide, Marta, was exceptional, vibrant, thorough and interesting. She managed a large group and some difficult palace staff really well. Our 9.45 am tour was cancelled, which we found out about only when we arrived at the appointed time. Your staff claimed contact was made to inform me of this by either phone or email - but when we checked it was clear we didn't receive any notifications. No apology was offered on the day and no explanation given. Tour was rescheduled to 11.45 Will not recommend your company.

The tour guide was both funny and knowledgable! Really enjoyed the experience and felt rather smug beating all the queues!

guide was wonderful. she added to the experience with knowledge and anecdotes about them which added to our enjoyment. she had a difficult job as there were crowds in the rooms and the number of personal guides and other tour groups made it difficult to see the exhibits. having paid for a tour I expected more space to see the rooms

Sergio was greath quide. Love the stadion, really superb.

awesome, and hassle free The guide was wonderful and energetic

The guide was very kind, he was always attentive that we were all close by and listened to what he was explaining.

Tour was very interesting and guides were professional!!!

There was some confusion at the beginning as we overlooked the fact that the meeting point was a little away from the Bernabeu-Stadium in a side alley. Our guide Aldo really impressed us with his passionate love for the club and the new stadium. He was very friendly, funny and extremely informative. Perfect job, a big thank you to Aldo!

it was amazing,everything was so good, it was a dream of mine and today was perfect, up to my expectations 100%, sadly we didn't enter the dressing rooms.

The guide was very didactic and gave us a great experience when we visited the stadium, explaining all its history in a didactic way.

Very good guided tour of the Bernabeu thanks to the guide Lidia, very involved with everyone and very good explanations.

Very interesting tour, unfortunately you couldn't see the pitch. And I would also have liked to go into the cabins. Our guide, Fatima, was very good. Lots of information and an entertaining tour.

The guide had a habit of moving as she was talking which was distracting. When we were in the museum the music playing was way too loud and the guide had to shout to make herself heard.

Tour guide is very informative and knowledgable. Passionate in doing his work. Importantly, we were given a smooth tour around the stadium

Fatima was fantastic , enthusiastic and energetic and made the whole tour worthy of a great experience and more!

The whole guided tour was great.

Also had all his facts in place and was very passionate about the history of Real Madrid .. thoroughly enjoyed the tour

Fatima was awesome 👌 best trip ever

It was great guide was amazing Thank you

The guide, his empathy, explanation. Facilities all very well

The tour guide was so professional

Great stadium. Great tour guide!!

Diego was informative and had good humour

Ander is awesome tour guide. So young and funny and in love with Real Madrid. Would repeat it with him for sure.

The tour was a nice experience, tour leader very helpful. impressive was the historic museum

The guide Diego was top. He gave Us the Best experience

Location for pick up was good and guide was v good

Blanca is amazing ! Meeting Spot was ez to find in front of museum . Blanca is so kind. Very knowledgeable about paintings especially the most important ones. I love that she was very kind to my kids and included them in everything. Her presentation style is very interesting ; she asks questions to spark your curiosity. Loved the tour !

The field trip was very knowledgeable and courteous. He guided us through a selection of wonderful paintings telling us the story and offering contextual elements that made our visit enjoyable and meaningful

The tour is well worth it. Our guide, Aitana (I hope I spelled her name correctly), was phenomenal in providing much-needed context for each of the works of art discussed. She demonstrated a deep knowledge of the information presented and was able to answer public questions with ease and effectiveness. Her expertise and engaging explanations significantly enhanced our understanding and appreciation of the art. I highly recommend both the tour and our guide, Aitana. Rick G.

I felt cheated...I thought we were going to be in my group (4) and in the end we were 10 and the guide better focus on the art and stop with stories and stories.... and I think he should ask what we want to see and agree not to show the 10 paintings that he is interested in?

We were lucky enough to take a tour of the Prado with Juan Antonio and it was an excellent experience. His way of guiding is pleasant, close and very informative, as if we were talking among friends. We went with a 10 year old boy and at the end of the tour he said to us in surprise, "It's been two hours already!!!?" - He loved it! Juan Antonio managed to capture the interest of everyone, young and old, with his knowledge and charisma. Without a doubt, when we come back, we will look for him again. highly recommended!

David was as art historian, and it showed. Good sense of humor. Was able to guide us to the highlighted pieces of the museum in the alotted 1.5 hr tour. Obviously he concentrated on the Spanish masters, but would have liked to have seen other master works also.

We could simply move inside skipping all the line, it was amazing to see Lois our guide had do much information on the museum and it's works. He stopped at each important work and explained in detail about the work and why it was important to be at the museum. It is practically not possible to complete the museum in 1.5hrs but understanding the important works made it a satisfying experience and then at the end he left us for s self exploration tour

The Guide was wonderfull ,gave us a lot of details about the paintings.She gave us time to sit when she felt that We are getting tired . We all were very happy to have choose this experience and lucky to be in a small group Gongratulations

Great experience! Magnificent works of art! Our guide Bianca vey knowledgeable, pleasant and gentle. Everything ran smoothly.

Great the visit with Beatriz at the Prado Museum. You can tell that she knows every detail of each work and that she likes to explain it to others. 100% recommendable.

Ticketing was easy. Guide was well informed. Please teach people how to adjust volume on the headsets before starting the event. I missed much of what was said because the guide did not help me when I asked him to increase his audio output volume because I couldn't hear him.

We loved our guide's extensive knowledge of the masters and her unique commentary. The meeting point was easy to find and the tour was just the right length for an overview of the museum.

Alexandra was great - she had great knowledge and enthusiasm- great insights into the artists and their works and her love if the museum and art was very obvious.

Our guide, Anna- Christina, was so knowledgeable and she made our visit a true experience. Booking, ticketing, meet and greet was very easy. Definitely the best way to see the amazing art at the Prado.

It took longer to get the Skip the Line tickets than I was expecting. Those queuing in the other lines actually got in before we did because the assistant to our guide took ages to get our tickets. Otherwise the guide was very nice and knowledgeable

Guide who made us look at the classical highlights in the Prado with different eyes. Thank you Eva! Headout was a pleasant introduction to their website.

Our guide David was excellent. Very informative and entertaining also. Our only issue was the quality of the sound with the audio equipment , it did not block out much of the surrounding noise. We joined another tour elsewhere and the sound quality was very good.

We had the pleasure of being guided by Stefania who in addition to being very knowledgeable and professional was engaging and personable.

We loved this great museum and Ander is the best guide we ever had. He is smart and he has a lot of background information which he told and showed us in a spectular way. MANY THANKS to ANDER!!!

Good day the experience was very interesting, Crhistina's ability to introduce the visitor to the paintings was both academic and artistic appreciation at its best.

Ander did a perfect job in navigating the group thru the museum and providing information on the pictures in an entertaining and easy to follow manner. It was fun and as promised by Ander we learned something. 😃 Thank you!

An extraordinary guide, knowledgeable and very attentive. Many thanks to him for his wonderful hospitality.🥰

It was nice to hear more background information on several important works of art. The guide did a very good job. It is unfortunate that you are walking with such a large group in an already crowded museum but after the tour you have plenty of time to walk around on your own.

The guided tour was shorter than 1,5 hours, probably more like 1 hour and the group was 16 people so too big to stay close to the guide and ask questions.

All in all an excellent experience. Enjoyed learning from the Guide, Laura, as she had some great insight into some of the paintings in the Prado. You ask for photos below, however, we were not allowed to take any photos.

The stadium visit was great, you get in very quickly, no queues, everyone is so friendly and available to help. The museum fascinated us, everything is really nicely done and described. The time of the visit is also great because you see everything. The stadium is huge and beautiful, worth a visit! I recommend it to everyone!

Everything went very fast, we had no problems with the tickets, they downloaded on the app correctly and we enjoyed our experience, it was my husband's birthday present and he left very happy.

Las entradas en la APP funcionaron perfectamente. La visita al Museo y al Estadio son geniales, ya que realmente se vive con Máxima pasión la historia del club desde sus inicios hasta hoy. Si recomendaría que la tienda tuviera más variedad de merchandising, ya que está muy dirigida a vestuario, mientras que la del Barcelona tiene todo tipo de productos, deportivos y no deportivos, que se pueden llevar de recuerdo.

great! We even managed to get in 15 minutes before the start time. Too bad some rooms weren't available because of construction work.

Every things is good and the tour was smooth and excellent

The best!!! I loved being able to enter the seating area and imagine watching Madrid!

I liked it very much TIO, God bless !!!!!

It is incomplete due to remodeling and we were not notified. If we had known we would not have visited and we did not buy tickets.

Very interesting tour - the guide was professional and told the history of the mosque in an exciting and authentic way!

Really enjoyed everything Cool atmosphere of the winners!!!!

very easy and fast process eith the app

A dream come true 😍🙏🏽, speechless

The tour of the stadium was super fun. And the museum full of cups was also very impressive.

Clear information and the app is very easy to use.

Loved everything 😍. Just amazing

The highlight of my visit was the auditoria

Great experience. Highly recommended

The organization was perfect, and the hostesses and hosts very helpful.

All the European Cup memorabilia

Very beautiful experience, everything was perfect. An unforgettable journey through Real Madrid’s legendary history—trophies, icons, and pure football magic. Hala Madrid!

La visite du stade du meilleur club du monde est fantastique. J'étais Deja venue mais je pourrai revenir sans cesse au Bernabeu. Merci

The truth that legend is a great pass, I recommend it 100×100, however the Santiago bernabeu I was quite disappointed because they direct you and practically force you to the photos that they do and tell you that it is part of the bernabeu tour being clear money and more money, now if you go to see the history of the beginning and club and others that is what I most focused on the phrases on the walls and trophies could cope and then see the field in works because the truth I did not like it.

I booked tickets with app very quickly. Tour to Real Madrid stadium was an amazing experience. Absolutely “must have” in Madrid.

Professional, sending tickets via App, everything clear and communication always via App... Thank you very much Recommended

I am a mom and I brought my 14-year-old son. I don't love soccer and don't follow it but the visit excited me! Crazy stadium unique engineering. My son super happy of course.

Booked by a friend, the bus was difficult initially to find but once there was a smooth process to get onboard. The red route was informative , with options to disembark even though it was not a hop on hop off bus. The green route was too quick and at times had no narrative of the site's available.

Getting to know a little more about Madrid but it was very quick.

Lots of beautiful things seen very special. Pretty quiet in the bus around noon

The audio Gide was out of sync

The tour had only 1 stop , start and this bus have no stop all other city s I can hop on and hop off but , but not in Madrid . After the tour I took a tuk tuk and it stopped at some of the sights. I was able to get out and look at everything and then continue on. That wasn't possible with you. I'm used to hop on and hop off. I've experienced Barcelona, ​​Rome, Genoa, Naples, Paris... differently.

Very boring especially in the recorded part. Lots of historical notions between dates and names .... but not very engaging. The modern tour makes no sense at all . Totally useless staff on board

Everything I loved! But... We did not find the 1hour free electric scooter ride. We even get taxi went to the place you instructed us to go and we found none.

We did this tour as a family and it was a hit. Kids loved waving at everyone from the open deck. The walking tour after was super informative—guide had energy for days!

Great for covering a lot in one go. We did this as a couple and managed to see everything we wanted in half a day. Tapas were tasty, but you gotta ask the driver for the voucher (almost missed it!). Also, don’t forget sunglasses—Madrid sun is BRUTAL.

Tour was better than expected. Walking guide was hilarious and the bus driver pointed out his favorite bakery! Loved every minute.

Took the panoramic tour solo and honestly it was the best way to get a feel for Madrid on my first day. I snagged a seat up top (get there early for the best spot!) and just soaked in the city. Loved cruising by the Palacio Real—looked even grander from above. Audio guide was chill, not too much info, just right. Weather was kind to me, sunny but breezy. If you hate walking loads, this is your move. Only bummer—no snacks on board, so bring ur own!

Did this with my girlfriend. Sat up top, got all the best pics, and the tapas at the end were delicious. Walking guide had great energy.

We did both routes with my wife—red and green. Red was our fave, goes by the big palaces. Audio guide had some fun facts but sometimes hard to hear (lots of traffic!). Still, way better than walking everywhere.

Honestly, this tour made our Madrid trip. We hopped on after a long flight and it was the chillest way to see everything. Staff was sooooo friendly. Walking tour was a nice bonus, not too long.

This tour is IDEAL for lazy explorers like me. Sat on the upper deck with my camera out the whole time. Weather was perfect (May is great for this btw). The commentary was fun—learned about the weird lion statues. Didn’t try the walking part but heard good things from the couple next to us.

Did this with my bestie. We’re both new to Spain and this made us feel like we got the lay of the land quick. Staff were super patient with our questions. Loved the little park stops—we got churros at one! Audio guide sometimes lagged but still handy.

Did this with my partner and it was great. Walking tour was the highlight—so many fun facts. Bus was comfy and not too packed. Would do again.

The bus got a little behind schedule but it wasn’t a big deal. Staff was friendly and made sure everyone had a seat. Audio guide was clear and easy to follow. Good value for the price.

Both cities are very beautiful and with a great history, the guides are very dynamic and with great mastery of the subject... I liked everything

The guide explained everything in detail, journey was very comfortable, great places to visit

I have very bad experience as the instructions email direct me to wrong pick up location and nobody pick me up at meeting point. Before 10min expired I use the chat contact Headout email but no body help and I called IBE tour and they said the tour bus already gone as I went to wrong pick up point. I have send all proved photos and chat screenshots to proved I arrived meeting point at 8 am followed by email. It was spoiled my day and I am still not received the refund.

Excellent service. The only thing I think is that they should redistribute the time in each city. 30 minutes more to Segovia and if they want to return the same at 5:45pm, then 30 minutes less to Toledo. It would be perfect!

Very good guide, very comfortable and clean bus, very good time management

The trip was organised well. The bus was very comfortable. The guide spoke very good English and provided very good information. It might be good to have more time in Toledo.

Our tour guy was excellent and the places were fantastic

Knowledgeable guides giving the exact level of detail I was after. Unlike other tour operators, they weren't too rigid with the time and meeting points which allowed me to feel more relaxed without delaying the entire trip and itinerary

Tour guide Amanda was brilliant and made the trip very interesting. She has probably delivered the tour dozens of times but it didn't come across like this at all. Both cities memorable and worth a visit. Excellent all round

Everything was very well organized, in time, nice bus, beautiful cities, very educated and interesting guide with lot of usefull information. Me and my family enjoyed the trip in every moment, it was pleasent day and unforgetable experience.

The trio did not disappoint. We were shown the highlights and given a detailed commentary on both Sergovia and Toledo. I was blown away by the stunning scenery in both locations. Well worth the journey.

The attention and compliance with schedules is important. Very attentive to the group and that it was always full. I only suggested to dedicate some time to do some local shopping and that lunch should be in Toledo. Arriving in Segovia at lunchtime makes it very difficult to find an available restaurant and you lose time and still have a good experience.

Booking on Headout is very easy and fulfills its promise (skip-the-line access). A very important attraction for learning how the Royal Palace works and how Spanish history unfolds.

There was a long line and thanks to the fact that I had bought the tickets in advance I didn't file and got in quickly. I recommend it.

Little waiting, total freedom of movement, which is beneficial for people looking for autonomy.

Well Organized ! Very smooth experience . Staff super friendly .

I liked it very much TIO, God bless !!!!!

Great castle, every room a highlight!

Very beautiful palace it's magnificent Nice experience Just waiting despite ticket cut off

Very interesting tour - the guide was professional and told the history of the mosque in an exciting and authentic way!

My ticket experience was very easy. My favorite attraction was the ceilings covered in paintings and the chandeliers

Very well organized, but rather clumpy!

Follow up service to ensure we could get our tickets and jumping the line.

Everything was perfect ! The Palace of Madrid is very beautiful place!

No line, very beautiful and impressive. My children noted that they don't need all that, and if they sold just a few things, that could help a lot of poor/ starving people

Having purchased tickets in advance allowed us to avoid a long line. In addition, the palace drops you into the atmosphere of Spanish royalty. Not to be missed!

It was much quicker than waiting in the normal queue! There was only one lady we tried to ask for information and she wasn't friendly

Actually skip-the-line tickets don't save you from standing in line, because most people buy them. So we stood almost half an hour in line anyway.

Madrid's Royal Palace is definitely one of the city's most striking attractions. The visit went well overall, although it is useful to know that despite the advance purchase of the ticket, there is a line of about half an hour before entering. Once inside, the organization was efficient and the rooms are spectacular: the halls are well-kept, rich in history and well explained, and there is no need to take self-guided tours. It is worth taking the time to explore at leisure. The only negative note: the bathrooms were definitely dirty and poorly maintained, which is surprising at a site of this level. Overall, however, the visit is worthwhile and a must-see for anyone visiting Madrid.

Very easy to book. I would have given excellent service if the signs were more clear saying prebooked tickers and the lady who checked our ticket said my code showed only one ticket where as it was 5 adult tickets.

Experience, both with buying tickets and visit, were great. Buying tickets was simple, and they arrived soon to my email. Visit was also easy to find the entry, we almost didn't wait, just entered the palace and started our visit. The palace is amazing, impressive and worth visiting.

We had booked tickets online for Palacio Real in Madrid. The advantage of booking online was indeed, that you don't have to wait in a long line, but get in much faster. Visiting the palace is definitely recommended, it's amazingly beautiful! And wonderfully cool inside, if you are in Madrid in the summer with temperatures over thirty degrees and still want to do fun things!

Skipping the long line was great. The palace is amazing. Only thing is I'm pretty sure our tickets included an audio guide but at the palace we were told no. We still had a great time wandering through on our own so all in all it was a great experience.

The audio tour was not great. Some historical buildings were not even mentioned!! Hard to follow which buildings were being talked about. Definitely not worth 26 euros - more like 10

The palace was amazing, inparticular the chapel, it was nice that people were given the freedom to explore the palace at their own pace

Audioguide paid separately on site, it was not included, of the rest. Above all, I paid full price for the child as well because I saw no choice in the shopping map. 21 euros I would have saved myself ...

The show was excellent! We enjoyed the music, the seat location, the crowd atmosphere, and the theater location, being convenient to our hotel. Love the encore and the additional music songs by the cast!

The trip was perfect in a number of ways. The 6 hour, half day tour was perfect for the amount of time we had and what we hoped to see. From the 55mins bus trip and return to Toledo, the running commentary in English and Spanish to the tour of the forge and gold establishment ( where lots of gifts for home were bought) to the grand tour of the castle and city on the mountain. Everything was pretty much magical that exceeded expectations. Ka nui te mihi aroha ki te taonga o te kaupapa o tenei rā. Ka rawe hoki rā. From New Zealand Manu and Tui.

The historical tour through the historic center of Toledo was excellently explained by the guide Mariano...a genius...and the beauty of that city...imposing!

The city is beautiful and its history, narrated by the guide Javier, very interesting. It is a pity that we did not have time to see the Cathedral inside as it was a half day tour.

Great experience. The tour guide had very good knowledge of the city of Toledo and the history. It was the perfect half day tour.

It was a lovely tour with very nice guides. I recommend it to everyone! Toledo is extremely beautiful🙂

Ticketing experience was great ..no problems The trip was really great..informative and I felt I got to see a lot of Toledo just on that half day trip. Our guide was fun and enthusiastic

Comfy bus on way to Toledo. Great picturesque town that I suggest anyone should visit if in Madrid. Tour guide was detailed without talking too much. Great day out. Sit on the left side of the bus for best viewing and pics.

There was not much of a tour. Mostly just free time. The host was knowledgeable but had to do the short tour in both English and Spanish

Great if you don't have much time. Guide was very knowledgeable and trip was well organised and kept to time. Would have been nice to take a bit more 'own time' to look around at our own pace. Just 20 minutes or so.

The gaudiest was very nice. And the tour was very well organized

easy and clear instructions where to meet. Nacho was a great guide. wish we had more time to explore on our own.