Inclusions #

Madrid Wax Museum

• Skip-the-line tickets to Wax Museum Madrid

Santiago Bernabeu

• Direct access to the Santiago Bernabéu

• Panoramic view of the stadium

• Entry into the Real Madrid C.F Museum and access to the trophy room

• Access to the official store

Madrid Wax Museum

• Tip: Keep an eye out for hidden details or surprises at the museum as some wax figures might have hidden props or accessories that add an extra element of fun and discovery to your visit.
• The museum is wheelchair accessible.
• Guide dogs are allowed.
• Luggage and large bags, pets, and smoking is not allowed.

Santiago Bernabeu

• Tip: If you feel the hunger pangs kick in, the stadium houses Puerta 57, a restaurant that offers you a variety of delicious culinary treats.
• Drones are strictly prohibited and guests who enter with drones will be denied entry at the Santiago Bernabeu stadium.
• This tour includes climbing staircases and escalators. It is therefore not recommended to bring luggage, pushchairs, strollers, wheelchairs, etc.
• Panoramic view will be unavailable from 5:30pm on 13th Sept.
• On match days, the tour is open until 5 hours before kick-off.

Inclusions #

Madrid Wax Museum

• Entry to Wax Museum Madrid

Parque de Atracciones

• Entry into Parque de Atracciones de Madrid

Exclusions #

Madrid Wax Museum

• Guide

Parque de Atracciones

• Hotel transfers

Madrid Wax Museum

• Tip: Look out for interactive displays within the museum. These might include touch screens, augmented reality experiences, or photo booths. Take full advantage of these interactive elements to enhance your visit and engage with the exhibits in a unique way.
• Facilities: Wheelchair Accessible, Guide Dogs Allowed.
• Note that the following are not allowed on this tour: Pets, Luggage or large bags, Smoking.

Parque de Atracciones

• Tip: Check the schedule for live shows and performances happening throughout the day. From acrobatics and stunt shows to musical performances, the park offers a range of entertaining shows.
• There are cash machines at the main entrance and in Batán Metro station.
• Parking is completely free for both cars and buses.

What to bring

• Carry a valid ID with a name matching that on your booking.

What's not allowed

Atlético de Madrid Stadium

• Calling out to players, asking for photos with them, or requesting autographs is strictly prohibited; violation may result in exclusion from the experience without compensation.
• Late arrivals may be denied entry due to stadium security protocols; refunds are not accepted.
• Large bags, suitcases, and oversized luggage are not allowed inside the stadium for security reasons. However, the museum has lockers where you can store bags or baby strollers.
• Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises.
• Pets are not permitted, except for registered service animals.

Santiago Bernabéu Stadium

• Due to security reasons, storage facilities for luggage, pushchairs, buggies, etc., will not be provided.
• Due to venue restrictions, pets cannot tag along for this experience.
• Drones are strictly prohibited. Guests who enter with drones will be denied entry.

Accessibility

Atlético de Madrid Stadium

• The stadium is adapted for wheelchair users, with 99 reserved seats on Level 0, along with a companion seat for each.
• If you have mobility limitations, please contact atletitour@atleticodemadrid.com in advance to arrange your visit.
• You can carry your baby stroller into the stadium, but keep in mind that access to some areas will involve stairs.

Santiago Bernabéu Stadium

• This tour includes climbing staircases and escalators. It is therefore not recommended for prams/strollers and wheelchair users.
• Your guide dogs are welcome at the venue.

Additional information

Atlético de Madrid Stadium

• The experience may be suspended or modified without prior notice for sporting or organizational reasons; if this occurs, you will be offered a ticket exchange for another day.
• During June and July, access to some parts of the stadium will be limited due to events. However, you can still access the museum.
• You can purchase a bilingual audio guide at the venue for immersive commentary on the stadium, museum, and the club's history.
• Refunds are not accepted under any circumstances.
• Club member discounts are personal and non-transferable.
• Children must be accompanied by an adult over 18 at all times.

Santiago Bernabéu Stadium

• Real Madrid reserves the right to cancel or modify the tour partially or totally due to the holding of events at the stadium, matches, renovation works, or circumstances beyond its control.
• On account of the construction work at the Santiago Bernabeu stadium, the tour route will be temporarily disrupted. The following areas have been closed to the general public: the presidential box, the first team changing room, the visiting team's changing room, the players' tunnel, the benches, and the press room.
• Visits to the changing rooms, the VIP box, the mixed zone, and the press room will be unavailable.
• Please be on time. Access for arrivals after the scheduled time is not guaranteed.
• This ticket is valid for a single entry. If you need to leave and re-enter, you'll need to purchase a new ticket.
• Please follow the instructions and routes of the Club staff.
• On match days, the tour is open until 5 hours before kick-off.

Inclusions #

Atlético de Madrid Stadium

• Flexible skip-the-line entry to Atlético de Madrid Stadium

• Entry to Atleti Territory Museum

Santiago Bernabéu Stadium

• Timed entry to the Santiago Bernabéu Stadium

• Entry into the Real Madrid Museum

• Access to the trophy room

• Access to the official store

Exclusions #

• Guided tour

Save time and money with seamless access to Madrid’s top art museum and royal residence.

• Everything you get at Royal Palace of Madrid: Enjoy skip-the-line entry into Spain’s official royal residence and explore grand staircases, lavish ceremonial rooms, frescoed halls, and historic treasures like the Armory and Crown Room with complete freedom.
• Everything you get at Museo del Prado: Access the Prado’s world-class collection at your own pace with flexible entry. Discover masterpieces by Velázquez, Goya, Titian, and Rubens with extended validity giving you freedom to enter any time during operating hours.
• Why choose this combo: Cover Madrid’s two cultural icons in one cost-effective, time-saving package with complete flexibility.

Inclusions #

Royal Palace of Madrid

• Skip-the-line entry to the Royal Palace of Madrid

• Access to the Grand Staircase, Royal Library, Royal Armory, Crown Room & main halls

Museo del Prado

• Timed entry to Museo del Prado

• Access to permanent collections

Exclusions #

• Hotel transfers

• Food and drinks

Royal Palace of Madrid What’s not allowed

• Photography and videography are strictly prohibited inside the palace. Food, drinks, and large bags are also not allowed.

Accessibility

• The Royal Palace is wheelchair and stroller accessible.

Additional information

• Some sections operate on timed entry and may be closed for official events. Mobile phones must remain on silent mode during your visit.

Prado Museum What to bring

• Carry a valid photo ID matching the name on your booking.

What’s not allowed

• Food, beverages, flash photography, and tripods are not permitted inside the museum.

Accessibility

• The Prado Museum is wheelchair and stroller accessible.

Additional information

• Entry is only permitted up to 30 minutes before closing time, and certain rooms may close without prior notice. Free entry hours apply from Mon–Sat: 6pm–8pm and Sun & holidays: 5pm–7pm.

Double the adventure—coasters & wildlife, same day or split across dates, you decide.

• Everything you get at Parque Warner Madrid: Get a 1-day pass to one of Europe’s most exciting theme parks. Explore five themed zones and enjoy live shows, themed dining, and character meet-and-greets that bring your favorite cartoons and comic book heroes to life.
• Everything you get at Zoo Aquarium Madrid: Enjoy skip-the-line access to Madrid’s Zoo Aquarium. Home to over 500 species, see rare white tigers and vibrant birds in the Aviary. Relax, explore, and learn through fascinating exhibits and animal presentations.
• Why choose this combo: Get the best of Madrid’s attractions with one easy ticket. This combo lets you enjoy top-tier rides and a tranquil wildlife experience while saving time and money. Use both tickets on the same day or split them across dates; it’s your adventure, your way.

Inclusions #

Parque Warner Madrid

• Entry to Parque Warner

• 1-day pass to all rides and attractions

Zoo Aquarium Madrid

• Skip-the-line entry to Zoo Aquarium Madrid

• Access to all animal enclosures, the aquarium, and live presentations

Exclusions #

• Hotel transfers

• Transport between venues

• Food and drinks

Parque Warner Madrid

• Outside food and drinks are not allowed.
• Strollers are available for rent.
• Fully accessible for guests with disabilities.
• Must arrive at the park at least 15 minutes early and show mobile voucher with a valid photo ID.

Zoo Aquarium Madrid

• Skip-the-line entry reduces waiting time.
• Petting and feeding animals is not allowed.
• Shows and presentations run at fixed times—check the schedule on arrival.

From locker rooms to trophies, discover both sides of Madrid’s football story.

• Everything you get at Santiago Bernabéu Stadium: Entry to Santiago Bernabéu Stadium and the Real Madrid Museum, access to all key areas such as the stands, locker room, players’ tunnel, the museum exhibits, and the official merchandise store.
• Everything you get at Legends - The Home of Football: Access to key highlights like Metaverse Land, Cinema 4D, the Intercontinental Cup, Hall of Fame, Legends Space, and more.
• Why choose this: The most complete football experience in Madrid, combining tradition, innovation, and pure fan joy.

Inclusions #

Santiago Bernabéu Stadium

• Timed entry to the Santiago Bernabéu Stadium

• Entry to the Real Madrid Museum

Legends - The Home of Football

• Entry to the Legends Museum

• Access to the game area

• Access to the rooftop restaurant

• Multilingual audio guide in English, Dutch, Korean, Polish, Danish, Spanish, French, Italian, German, and Portuguese

What to bring

• Wear a pair of comfortable shoes as covering the stadium and museum involves a fair bit of walking and climbing stairs.
• Don’t forget to bring your phone fully charged or a camera if you want to capture pictures at Santiago Bernabéu Stadium and the Legends Museum.

What’s not allowed

Santiago Bernabéu Stadium

• Pets are not allowed at the stadium or the museum.
• Outside food and drinks are not permitted inside the stadium or the museum.
• Carrying large suitcases is prohibited, as there is no facility to store them during your tour.
• Entering the museum under the influence of any substance is prohibited.
• Smoking, drinking, carrying drones, selfie sticks, and tripods is prohibited.

Legends - The Home of Football

• Pets are not allowed at the museum.
• The use of selfie stick, tripods, and drones is prohibited at the museum.
• Touching the exhibits at the museum is prohibited.

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Accessibility

Santiago Bernabéu Stadium

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Legends - The Home of Football

• The museum is wheelchair accessible.

Additional information

Santiago Bernabéu Stadium

• Your timed entry tickets are only valid for the time and day you’ve chosen while making your booking. Do make sure to arrive within your chosen time slot.
• Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, or on the Real Madrid website.
• On match days, you can access the museum and panoramic view of the stadium up to 5.5 hours before kickoff.
• Children under the age of 5 can enter for free and must be accompanied by an adult.

Double the thrills with one combo—visit both parks together or on separate days.

• Everything you get at Parque Warner: Dive into the world of DC superheroes, Looney Tunes characters, and Hollywood-themed rides. Explore themed zones like Hollywood Boulevard, Super Heroes World, and Cartoon Village, with roller coasters, water rides, and stunt shows for all ages.
• Everything you get at Parque de Atracciones de Madrid: Discover adrenaline-filled rides, water attractions, and family-friendly experiences in themed areas like Nickelodeon Land and the Tranquility Zone. From thrill-seekers to little ones, this park offers something for everyone.
• Why choose this combo: Enjoy double the excitement with easy access to two of Madrid’s top entertainment parks. Perfect for families, friends, and adventure lovers looking to make the most of their trip. Visit both on the same day or split across two dates—the choice is yours.

Inclusions #

Parque Warner Madrid

• Entry to Parque Warner Madrid

• Access to all 5 themed zones: Hollywood Boulevard, Movie World Studios, DC Super Heroes World, Old West Territory, and Cartoon Village

• Unlimited access to 42 attractions, including roller coasters and water rides

• Entry to live shows and entertainment performances

• Access to character meet-and-greets with Warner Bros. and DC Comics characters

Parque de Atracciones de Madrid

• Entry to Parque de Atracciones de Madrid

• Access to all rides and attractions

Parque Warner Madrid

• Outside food and drinks are not allowed.
• Glass containers, alcoholic beverages, and sharp objects are not allowed.
• Expect long lines at popular rides, especially on weekends and holidays.
• Show schedules and character appearances may vary—check the daily program on arrival.

Parque de Atracciones de Madrid

• Pets, coolers, large suitcases, and sharp objects are not allowed.
• Loose clothing and accessories may be restricted on certain rides for safety.

See Madrid’s wild side with this ultimate zoo and aquarium combo!

• Witness the best of both worlds! Stroll past wild animals at Madrid Zoo, then explore Atlantis Aquarium’s marine wonders—all with one simple ticket.
• Whether you choose a budget-friendly bus or a fast 16-min cab ride, hopping between these spots is simple and stress-free.
• Make it one fun day. Visit the Madrid Zoo Aquarium early to dodge crowds, then deep dive into marine wonders at Atlantis Aquarium, open till 8pm.

Inclusions #

Madrid Zoo Aquarium

• Entry to Madrid Zoo Aquarium

Atlantis Aquarium

• Entry to Atlantis Aquarium

• Access to exhibits & projects

Madrid Zoo Aquarium

• Tip: Look out for animal feeding activity schedules to watch the animals up close and learn about their dietary habits.
• Children under 3 can go free.
• The zoo is accessible for wheelchair users, people with disabilities, and reduced mobility.
• Strollers are available for hire.

Atlantis Aquarium

• Tip: Don’t miss out on visiting the themed zones of the aquarium that offers unique visuals of coral reefs to the deep sea.
• Facilities: Free WiFi, Nursing Rooms, Changing Rooms.
• The Atlantis Aquarium Madrid is fully accessible for wheelchair users and people with disabilities. It has ramps, spacious restrooms, and sound-proof room to cool off sensory overload.

Double the fun with zoo & aquarium wonders and theme park thrills, just 500 metres apart.

• Everything you get at Madrid Zoo Aquarium:  Get direct entry to Madrid Zoo Aquarium, where you’ll encounter animals from all over the world, lions, pandas, dolphins, and more. Wander through themed zones, attend live feedings, and learn about conservation efforts in a fun and interactive environment perfect for all ages.
• Everything you get at Parque de Atracciones de Madrid: Enjoy access to one of Madrid’s most thrilling amusement parks, with 36 rides across four themed zones. From adrenaline-pumping rollercoasters to kid-friendly attractions in Nickelodeon-Land, this park offers all-day excitement for the whole family.
• Why choose this combo: The ultimate day of fun in Casa de Campo! With both spots just 500m apart, you’ll save time, and money, and get double the fun, wildlife wonders, and theme park thrills in one go.

Inclusions #

• Entry to Madrid Zoo Aquarium
• Entry to Parque de Atracciones de Madrid

Madrid Zoo Aquarium

• Children under 3 can enter for free.
• Strollers are available for hire at the entrance.
• The zoo is accessible for wheelchair users and those with reduced mobility.
• Grab a map at the entrance to plan your visit and avoid missing any exhibits.

Parque de Atracciones de Madrid

• Parque de Atracciones is fully accessible with ramps, restrooms, and parking for visitors with reduced mobility.
• Free parking is available for both cars and buses.
• ATMs are located at the main entrance and Batán Metro station.
• If visiting with kids, don’t miss Nickelodeon-Land for age-appropriate rides and entertainment.

Please click here for a detailed route map and its boarding points. You can join the tour at any stop and hop on and off for the duration of your ticket. Historic Madrid (Blue Route)

• First bus: 10am from stop 1 (Plaza de Neptuno)
• Last bus: 6:30pm from stop 1 (Plaza de Neptuno)
• Frequency: every 30 to 40 minutes
• Popular stops: Temple of Debod, Palacio Real, Paseo del Prado

Modern Madrid (Green Route)

• First bus: 10am from stop 1 (Plaza de Neptuno)
• Last bus: 6:10pm from stop 1 (Plaza de Neptuno)
• Frequency: every 35 minutes
• Popular stops: Santiago Bernabéu Stadium, Natural History Museum, Nuevos Ministerios

Actual Madrid (Orange Route)

• First bus: 10am from stop 1 (Plaza de Neptuno)
• Last bus: 6:20pm from stop 1 (Plaza de Neptuno)
• Frequency: every 35 minutes
• Popular stops: Goya Street, Arabic House, Bullring Las Ventas

Walking tour (self-paid)

• Starting point: 10:45am from Plaza Mayor
• Frequency: Once every day
• Duration: 2 hours

Inclusions #

Santiago Bernabéu

• Timed entry to the Santiago Bernabéu Stadium (near stop 5, Modern Madrid route)

• Entry to the Real Madrid Museum

Madrid Hop-on Hop-off

• 24-hour Hop-on Hop-off bus tour by Madrid City Tour

• Access to Historical (Blue), Modern (Green), and Actual (Orange) routes

• 2-hour English or Spanish guided walking tour of the historic city centre

• Audio guide in English, French, Spanish, German, Italian, Portuguese, Arabic, Catalan, Japanese, Basque, Galician, Chinese, Russian & Dutch

• Children’s audio guide in English and Spanish

• Free Wi-Fi and headphones onboard

• Free drink at La Quimera Tablao Flamenco

• Discounts on attraction tickets and experiences

• Mobile app with a detailed map and live bus tracking

Exclusions #

Santiago Bernabéu

• Guided tour

Madrid Hop-on Hop-off

• Entry tickets to attractions

What’s not allowed

Santiago Bernabéu

• Due to venue restrictions, pets cannot tag along for this experience.
• Food & beverages, large facilities, smoking, and alcohol are not allowed on this experience.
• Flash photography, drones, selfie sticks, and tripods are strictly prohibited at the venue.

Madrid Hop-on Hop-off

• Smoking, large suitcases, or packages are not allowed on the buses.

Accessibility

Santiago Bernabéu

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Madrid Hop-on Hop-off

• This experience is wheelchair accessible. However, each bus can accommodate only one wheelchair.

Additional information

Santiago Bernabéu

• Your timed entry tickets are only valid for the time and day you’ve chosen while making your booking. Do make sure to arrive within your chosen time slot.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, and on the Real Madrid website.
• On match days, you can access the museum and panoramic view of the stadium up to 5.5 hours before kickoff.
• Children under the age of 5 can enter for free and must be accompanied by an adult.

Madrid Hop-on Hop-off

• Small pets and animals in kennels or carriers are permitted onboard.
• Kindly note that the guided walking tour includes a small fee and mandatory registration. More details will be available on the bus.
• The complimentary drink can be availed after ticket validation on the bus.
• Specific details related to the add-ons in your tickets, like walking tours, will be shared post-booking.